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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1348 results found

  1. Illustrator 25.4.1 "handcuffs" scaling and rotation effects with Wacom

    When using a Wacom Intuous Pro (PTH-660) with Illustrator: using the scale or rotate tool on a shape, I'm unable to commit the change to the object after I lift the pen off the tablet. Even pressing "v" or "esc" several times, or even switching programs and switching back to Illustrator, when the pen comes in range of the table surface again, it is still changing the scale or rotation of the object.

    I'm on Windows 10 Pro on a Dell Precision 7530.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  2. Default web presets proof CMYK

    When selecting an RGB default, which should be basically Anything for screens, the default is still set to CMYK Web coated SWOP for preview.
    It seems the only way you can actually get things to look OK is to set the preview to proof colors ON, and have it set to Monitor RGB. This also seems dumb because I'm working in an RGB document. What ICC profile is Illustrator using when proof colors are off?
    Coworkers keep asking why things look so different in their browser. Well, it's because they're looking at their colors in illustrator pretty darn desaturated.

    2 votes

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  3. checkered boxes block my screen

    Everytime I make a stroke these checkered patterns block my screen

    2 votes

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  4. Color panel switches from secondary display to the primary display

    I run 2 monitors in Windows 7, most typically with my artboard window on the left (display 'A'), and a layout of panels on the right (display 'B').

    Not sure whether it started with this immediately after installing 2019, but today, any click on a Fill/Stroke proxy, either the one in the Color panel, or the one at the bottom of the Tools panel, the Color panel instantly jumps from display B to (the same position on) display A.

    So here's the normal state:
    https://forums.adobe.com/thread/2549930

    See the Color panel at the bottom of the second-from-left column of panels on display…

    12 votes

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    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  5. Bounding Box Issues - Incorrectly including shadow on some objects

    There are several selection bugs related to the behavior of bounding boxes (as shown in the attached jpeg). If a shadow is applied to an object such as a rectangle shape, then the bounding box correctly stays around that rectangle. But edit a point on the rectangle and suddenly the bounding box also includes the shadow. This is not desirable as then rotating the object changes its center point depending on the location of the shadow. Same thing with a line shape vs. a line created with the pen tool (the pen tool line's bounding box contains the shadow). I'm…

    6 votes

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    2 comments  ·  Tools  ·  Admin →
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  6. Copy and Paste

    Observation
    • If a User copies text from Illustrator and attempts to paste that data (such as a very detailed and random artboard range) into the Range field of a Export dialogue box they will be unable to paste that information

    Results
    • User is forced to paste the text into a Browser address bar (for example) and copy it again for the paste function in the Range field to work

    Expected Results
    • A User could copy and paste easily within any dialogue box from any source

    OSX

    2 votes

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  7. Please allow fill="currentcolor" to be set for SVGs

    It is still necessary to open (hundreds of) SVG icons individually with a text editor to set their fill colour to current. This is quite an impediment. I would also like to set classes or styles to be exported with the SVG.
    Thanks!

    7 votes

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  8. Pattern image is not copied to clipboard

    When copying an asset to clipboard (using Ctrl/Cmd + C) SVG data in clipboard doesn't have custom image pattern. However, if the asset is exported the image pattern is included in the SVG file.

    MacOS Monterey 12.5 Apple M1 Pro
    Adobe Illustrator 26.5

    Steps to reproduce:
    1. Download and open FlowerDress.ai - https://drive.google.com/file/d/1vKlyAV2ahPACBnPpe8TUGUXnpznQ3rIf/view?usp=sharing
    2. Make sure it looks like on the screenshot - https://drive.google.com/file/d/1Ji71P6F5nw3O5KAjfjhp_pmKmCpZNLy0/view?usp=sharing
    3. Select the dress and hit Ctrl/Cmd + C.
    4. Paste it in any code editor (vscode).

    Actual Result - https://drive.google.com/file/d/10jE12CQuTzYf0ZCh4paWJor4RDRot-aj/view?usp=sharing
    <?xml version="1.0" encoding="UTF-8"?>
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 239.18 354.03">…

    2 votes

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  9. CMD + D keys not working, and unable to rotate and copy object multiple times around object

    Trying to rotate object multiple times around a circle, but CMD + D not working. Also when using rotation box, after clicking 'copy', command box automatically exits without even clicking OK and i'm taken back to drawing board without being given option to copy object again.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  10. Start Screen and New Page Screen has a black border as if its minimised

    The Start Screen and the New Page screen acts as if it is minimised inside the window (see attachment to understand) until i update the page by minimising and then maximising the application.

    as there is no way to minimise the new page screen it is stuck in this state. Started happening all of a sudden tonight. I have tried to turn off gpu acceleration but that has no effect. Tried Uninstalling but also didn't fix the problem.

    I have not tested any other pages like preferences to test if it happens on that too but my guess would be…

    2 votes

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  11. Recent files not showing on home screen...only recent cloud documents

    My home screen only shows previous cloud documents. I work off of a network and do not use the cloud. This is on my work computer and my home computer after the update to 27.0. I do not need to see my recent cloud documents...just the ones on my computer and network.

    3 votes

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  12. New update (23.0.1) shows Home screen instead of my actual file until I press F

    Most of the times, when I open an AI file I can't see my actual artboard until I press F (Toggle Screen Mode). Once I switch the screen mode it shows a weird red color in the artboard (too fast to capture).

    3 votes

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    Need More Info  ·  Anish Kumar responded

    Hi,

    Sorry to hear that you are facing this issue. We have fixed similar issue in 23.0.3,
    Can you please upgrade to 23.0.3 and let us know if your problem is resolved or not?

  13. Pressing Tab to Show All Palettes focuses a random third-party extension’s input on Windows

    Reported by Enisio:

    I use the Tab key a lot to hide/show panels, to instantly clear the panel clutter on the screen.
    Pressing Tab activates RANDOM extension.

    This is bad, because I work with shortcut keys: T is for writingS for Scale, R for rotation, etc.
    When an extension gets focused, I can’t call the tool I need and type something in the extension panel instead.

    Same thing with all the extensions below. I think all extensions behave this way. Has anyone ever paid attention?

    ScripshonTrees
    Console Panel
    Jsxlauncher
    LAScripts
    ...

    Happens with Win 10 + AI 2024 — but…

    6 votes

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  14. White pixel line around shapes

    Ever since Appearance was introduced, my artwork on screen suffers from a white pixel line around shapes. Seems a rendering problem: the line is not actually existing - zooming in does not make it thicker, it's always one pixel. Tried switching GPU off and on. No difference.
    The appearance of the black shape: Fill is black, Stroke is None.

    8 votes

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    2 comments  ·  Other...  ·  Admin →
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  15. Shadow rendering

    So, I did something around 3d and I come into an interesting bug when I do a V-ray. Those ugly patchy things are there if any scenario, and after reinstalling. They show when I move, when I export and all that jazz. Any idea why this is happening?

    1 vote

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  16. Exporting from AI to Jpg/PNG - Thin line at bottom of photo.

    When exporting and AI file (Logo in this case) to a JPG/PNG format from AI, each image had a thin black line at the frame of the image on the bottom. There was nothing on the artboards that would have caused this. I had to open the exported images in photoshop and remove the line manually. Image attached.

    2 votes

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  17. need to fix control handles

    Handles have been broken for about 10 years now, time to fix them.
    Clicking on corner tool handle, making stuff rotate, trying to stretch one direction, then it stretching diagonally.

    Things like that should not be going wrong in software as old as illustrator.

    5 votes

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  18. Guides are too thin and barely visible

    Since the last update (23.0.4) guides are almost invisible, especially when using the document grid in combination.

    This is only the case when GPU performance is on. When it's switched off, the guides appear as usual. In the previous Illustrator version this problem didn't exist...

    The strange thing is: while dragging other guides, or making a rectangle selection with the Selection Tool, the guides become thicker again. But, when I release the mouse again, they become thin again.

    I work on a MacBook Pro (Retina, 15-inch, Mid 2014) model, NVIDEA GeForce GT 750M 2GB Intel Iris Pro 1536 MB. MacOS…

    9 votes

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  19. Failure to Generate opaque color on shape layering

    WinOS10

    When working in illustrator the artwork appears correct. When I go to export contents to jpeg illustrator incorrectly generates a semi-transparent result when I look at the jpeg file. This is incorrect and I'm claiming this as a bug since I don't see this when rendered in illustrator. The result does not match rendered image.

    Example 1 is a snip of a portion of the image from inside illustrator. Note that the shape lettering is opaque as expected. When I go to export to a jpeg I end up with a shape that is now semi-transparent...a big no-no.

    Please…

    1 vote

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  20. PNGs exporting without transparency

    Exported PNGs do not have transparent backgrounds

    1 vote

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