Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
1352 results found
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First colour value should be highlighted by default
When SHIFT-clicking the colour swatch to bring up the Alternate Colour UI, the first selectable value should be automatically highlighted so that I can type a value in without having to first focus on the entry field with either a mouse click of by hit the TAB key.
A near identical request as this one I recall from a while back:
The UI should operate this way by default for any pop-up type dialog/panel.
4 votes -
PLEASE FIX SCREEN FLICKERING!!!!
The screen flickers when you move the cursor—it's driving me insane!
Switching from GPU to CPU solves the issue but then I lose animated zoom, which sucks!MacStudio M2 Max
64GB RAM
Illustrator version 28.6
OSX 14.6.11 vote -
Holding Shift when picking a color from a gradient in a CMYK document samples the wrong color
Even though we can hold Shift to pick a color form an object with a gradient applied, it picks the color sampled from the screen — the RGB value.
It means if we are in a CMYK document and picking a color from a white-to-black gradient, the picked color would NOT be a shade of black, as expected, but an atrocious converted muddy RGB value.
This is not what it should do!6 votes -
Saving issue - the error box pops up...
I was using CC 2017 and went to save my file and a box popped up that said
"This printer driver is not supported by Illustrator"
I clicked okay and it let me go back to working. When I went to save again the same thing popped up. I updated to CC 2018 and when the program opened this same message popped up.
It seems to still let me work in the program, but when I go to save the screen goes black and freezes the program for about 20-30 seconds
5 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Lighting preview is missing in 3D and Materials panel in Ai 2025, Undo does not work for 3D rotation, performance is slow
Why is the preview for lighting missing? And why is the render so slow? Also why is there no undo option to take you back to the previous rotation position??!!!! This is Illustrator 2025! Horrible.
2 votes -
user insterface Is Very Large
user interface is very large vs photoshop
my screen resolution is 1980x10804 votes -
The top of my screen is glitching out whenever I open Ai ver 27.1.1
I have attached two images but the top of my screen moves around with these small dots and strange green glitches whenever i move the mouse or do anything. The whole software is being really buggy too.
2 votes -
GPU acceleration issue
Adobe Illustrator have problem with GPU acceleration.
Some of part of screen disapeared when move object.
BUG tested on graphics card:
GTX 1660
RTX 3060 TI
RTX 3080 TI
Laptop Dell Latitude 5420 with Intel Iris Xe Graphics.Problem occurs on 2 situations:
When trim view is enabled,
When project have many object.
Watch the attached movie.I think this is global problem which which affects all users.
Tested on different AI versions.
I think this bug occurs many, many time earlier.5 votesAs per the confirmation by the original poster in the latest comment, the problem is gone.
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'Scrap' appearing in preview mode
See screen grabs; unwanted shapes appear along contours in filled shapes.
I'm on MacOS10.14.6
AI 25.0.14 votes -
slow cursor on second monitor when using Adobe Illustrator - only while using Ai
When I used illustrator on my second monitor, the mouse cursor is astoundingly slow and a reduced range across the screen. This only happens when I use illustrator, not other applications. I am using a macOS Mohave 10.14.5 (18F132) and am connecting to my monitor with an HDMI using an HDMI/USB adapter for my laptop.
This costs me in time and efficiency at my job, as I'm sure it does for other people, who have posted similar complaints on adobe forums. Please fix it!
5 votes -
Cutting out parts of the exported PNG
Exporting "saveforweb" PNG cut all the logos a few pixels in.
P.S. ever since CC was released (and started renting out your software) the quality went down, your software doesnt work well with macos catalina. BOOOOOOO Adobe. BOOOOOOOO.
Money hungry sons-a-*******.
1 vote -
Font Family menu opens partially scaled with two screen that use different scaling
When setting the font family in the Character Panel, the expanded menu will appear mostly black (see attached file AiFontMenuBug.jpg) and makes browsing fonts tricky. This appears to only happen when using the font scaling on my Wacom Cintiq pro 16. When the Character Panel is moved to my other screen, which isn't font scaled, it behaves normally. (see attached file AiFontMenuBug2.jpg)
Illustrator CC 2018 (22.0.1), Windows 10 Pro (64-bit) : Intel HD 530 GFX card, Wacom Cintiq Pro 16
2 votes -
déplacement du centre de rotation d'un objet c'est impossible à replacer, illustrator se plante...
Windows 10 français 20H2_Illustrator 25 01 64 bit français et aussi une tablette WACOM Intuos Pro L!!!!!!.
Le déplacement se fait sans problème avec une souris2 votes -
Linked images are embed after exported as assets
AI 22.0.1
Hi All,
images linked in a document when exported as assets are automatically embedded. That means that a document increase its weight suddenly making it unusable and extremely weight.
Please fix this behavior, images linked must continue to be linked.
Thanks
1 vote -
The lines appear to be drawn when touching on the screen, but once pen is released the lines disperse
The lines appear to be drawn when touching on the screen, but once brush is released from the surface, the lines disperse as if they were never drawn,
2 votes -
Document won't save
Hi there.
I have been working in a new file I created, and I am unable to save the file. I have tried exporting, and quitting such that illustrator asks if I want to save. Nothing happens. I am stuck here, as I will otherwise loose the work I have done. Any suggestions???4 votesThe problem got solved by resaving the original document and no longer can be reproduced.
If you have a similar issue, try to search for a similar bug report which matches yours exactly or log another one, providing as many details as possible to help the team to investigate it.
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SVG href property exports incorrectly
When illustrator exports SVGs, it sometimes will use the href property to reference something like an embedded image or gradient from the <defs>, which is reasonable. Docs for the href property here:
https://developer.mozilla.org/en-US/docs/Web/SVG/Attribute/href
However, safari does not support
hrefyet, and will completely drop the reference, making SVGs widely render incorrectly in safari, up to the latest version. In order to make them work properly, the deprecatedxlink:hrefproperty must also be used, docs below:https://developer.mozilla.org/en-US/docs/Web/SVG/Attribute/xlink:href
All bases can be covered by including both the
hrefandxlink:hrefproperties, until all modern browsers have fully adopted the SVG2 spec.1 voteIf you should see the issue still, please contact us via email sharewithai (at) adobe dot com.
Closing due to inactivity.
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zooming issue......looks like other people
Doesn't matter if GPU performance is clicked on.....when I zoom in to a vector drawing to work on it......BOOM....can't see anything.
Please fix.
Screen goes grey.4 votes -
Exporting a batch of artboards as SVG results in wrong files
I'm exporting multiple artboards as SVG using ⌘⌥E command and while artboard names are correct and the window previews are also fine I realized the exported files are wrong. The names are right but the content is not matching with the corresponding artboard. I'm on Illustrator 28.5 and the file has 28 artboards
1 vote -
Illustrator not working correctly on large displays
I am encountering numerous problems with Illustrator that I have not had before. I noticed that they all seem to revolve around things like selecting endpoints or handles for curves. Transforming elements seem to no longer align with the pointer when expanding. All of these are hard to pinpoint and I see numerous other people complaining about the same series of problems that I am having. I believe that it all has to do with Scaling on Large Screens.
For example, I use 175% scaling on my LG 39" curved monitor. Trying to use the transform features after selecting…
1 vote
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