1352 results found

1. v25.4 Changed ID format for items with same name when saving SVGs

   Do this on both v25.3.1 with v25.4 (Both Mac, Windows):
   Assuming Identify Objects By Object Name is on.
   1) Create new document
   2) Create two items (e.g. rectangle)
   3) Rename rectangles to same name
   4) Save SVG (not export)

   Expected format from v25.3.1:
   <rect id="rect_1_" ...
<rect id="rect" ...

   Actual v25.4 output:
   <rect id="rect_00000161598596446820662850000009930553674419257219_" ...
<rect id="rect"


   We have clients who have CSS selectors that dynamically change the SVG, so now they can't update their designs in our system because it breaks the CSS selectors.

   Afterwards, changing "Identify Objects By" shows that same ID name in the layers panel.

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   1 comment  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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2. ACTION FAILURE!!

   modify the action:
   If you create an action to save for web with PNG file, Illustrator don't override the save command and nche the action take the same name of the file in the action.

   try to open 5 or 6 files and create the action:
   New action > save for web > save (and stop action)
   Now use it on the other opened files...

   If you have more and more files like me and your client ask you to export the file only in png it's impossible to use this action!

   The only way is to save files one by one!
   This is crazy!

   modify the action:
   If you create an action to save for web with PNG file, Illustrator don't override the save command and nche the action take the same name of the file in the action.

   try to open 5 or 6 files and create the action:
   New action > save for web > save (and stop action)
   Now use it on the other opened files...

   If you have more and more files like me and your client ask you to export the file only in png it's impossible to use this action!

   The only way is to save files one… more

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3. Text Boxes & resizing objects in Illustrator Behaving Strangely

   This might be difficult to explain, but at the moment, when pasting text within Illustrator (it can be from a different artboard within the doc, or from a different Illustrator doc, or Word, basically it doesn't seem to matter where the text comes from) or if just create a new text box and type within it, and try to resize the box, it seems to create more text boxes within the main box, and the text would 'snap' into the smaller box. If I stretch the box wider, the text will 'snap' back into the bigger box again, and I can then delete the randomly created text box as it is empty and not affected anymore. If I keep moving the edges of the text box around, every time the text within it is affected by moving or not having enough space it will just pop a new box. It will carry on indefinitely as long as I'm shifting the size around.

   This only happens when creating text boxes that you can resize without affecting the size of the text inside it. Typing without a text box seems to be fine. It has also started doing it with any objects within Illustrator. For example, I create a basic rectangle shape. Then, using the bounding box, I drag a corner to resize it, and as I do that, it is generating more rectangles as I go. In the layers panel, they are listed as normal, as if I duplicated the shapes or text boxes.

   Here is a screen recording: https://drive.google.com/a/giuliodecandia.com/file/d/1Uu2KZfbD21msW4OBIXA60zVcZIfzhJgc/view?usp=drivesdk

   It's the latest version Illustrator 23.0.1 running on MacOS Mojave 10.14.1

   Here is the discussion I have had on Adobe forums: https://forums.adobe.com/message/10784929

   This might be difficult to explain, but at the moment, when pasting text within Illustrator (it can be from a different artboard within the doc, or from a different Illustrator doc, or Word, basically it doesn't seem to matter where the text comes from) or if just create a new text box and type within it, and try to resize the box, it seems to create more text boxes within the main box, and the text would 'snap' into the smaller box. If I stretch the box wider, the text will 'snap' back into the bigger box again, and I… more

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. Exporting DWG or DXF and importing it back leads to artifacts

   On importing .dwg or .dxf files into illustrator (even for files that have been exported from illustrator in those formats), the file opens with unwanted artifacts. Please see the image below. On the left is the ai file and on the right is the same file exported as .dwg and opened, with artifacts on the curves.

   This is basic and shouldn't be happening in the first place. It makes working with manufacturing utterly painful.

   Request you guys to please iron out this glitch.

   Mac OS 15.3
   Illustrator 29.2.1

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. The working screen often appears pink. How to fix it?

   The working screen often appears pink. How to fix it?

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   Need More Info  ·  2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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6. Blend in CMYK color mode and GPU preview = MOIRE

   In CMYK mode the blend option looks really terrible with GPU preview. With these settings the Blend hets a jaggy moire effect.

   Tested in different color modes with CPU and GPU preview. Only CMYK on GPU produces this nasty screen effect, see screenshots. I work mostyl in CMYK mode so I hope this can be fixed rapidly.

   macOS 14.1.1 / Adobe Illustator 2024 v28.0

   I'm sure this bug affects Illustrator v27.x too.

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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7. Adding new anchors with Pen tool when Snap to Grid is enabled is treated wrong and inconsistently

   Illustrator allows to snap stuff to grid, but really doesn’t love doing it (here’s a request about the tolerance and how it’s to harsh in general: http://illustrator.uservoice.com/forums/333657/suggestions/49616738)

   Here in a GIF I’m creating a simple path with anchors placed on a grid. After closing the shape, I decide to add several points in-between, and have them on the grid as well... but the only anchor I can place normally is the one in the middle, that happen to be exactly (within an unknow tolerance) at the intersection of the grid lines (and the cursor gets a + to indicate adding would happen).

   But for some reason when I try to add an anchor within the magenta circle... a new path gets started.
   Well, OK, the path is too far from the grid node, I guess...
   But then I try to add a point below the one I was able to place — and it gets added! ...even though it’s not on a grid node at all, but at a grid line... OK, but this happens only if I am zoomed out enough, because if I zoom in — it won’t happen, the tolerance hit is detected in the screen space. And even if I try to add an anchor on a path at a grid line intentionally — Ai won’t let me.

   So what we have to do, is to disable Snap to Grid, place points, enable the snapping back, and move each point to snap to grid line intersection again.

   This differs from how snapping to grid happens in other editors. If I try the same in Affinity Designer (using Node tool) — it will offer me to place new anchor on intersections with grid lines, like the second GIF shows.
   I am also told Fontlab catches a mouse click to see if it hits a path first, then adds the anchor, and only then snaps it to the grid — and it makes practical sense as well.

   Perhaps start loving grids?

   Illustrator allows to snap stuff to grid, but really doesn’t love doing it (here’s a request about the tolerance and how it’s to harsh in general: http://illustrator.uservoice.com/forums/333657/suggestions/49616738)

   Here in a GIF I’m creating a simple path with anchors placed on a grid. After closing the shape, I decide to add several points in-between, and have them on the grid as well... but the only anchor I can place normally is the one in the middle, that happen to be exactly (within an unknow tolerance) at the intersection of the grid lines (and the cursor gets a + to indicate… more

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   0 comments  ·  Snapping  ·  Delete…  ·  Admin →
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8. Still unable to handle screen magnification in Windows

   When opening Illustrator 2023 on my 4K monitor with a 1080p monitor also attached, in Windows 11, most of the opening dialog is scaled way off the screen. There is no way to drag the window far enough up to get to the Cancel and Close buttons making it virtually impossible to start a new document. This is another example of how poorly illustrator deals with screen magnification and high resolution monitors. Trying to open the window on my 1080p monitor is significantly worse.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Colours Suddenly change and go lighter

   Running latest Creative Cloud on El Capitan, 10.11.5.

   When working on a file, all of my colors suddenly get lighter, almost like I'm working within a group. When I look at the swatch color values they have the same hex as a previous doc, but don't display the same.

   As a quick test, I exported the corrupt version as a jpeg and rectified the colour in photoshop by altering the levels.

   At the time of the switch I was working with the rotate and extrude tool.

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

10. Dock does not hide when toggling full screen

    Hello, I'm using MacOS High Sierra and Catalina, however the dock does not hide when toggling full screen in Illustrator and photoshop, like any other apps. Any help ??

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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11. With GPU enabled, the screen flashes when panned

    Windows 11 Pro, AMD Ryzen 7 3800X, 64,0 GB, AMD Radeon PRO W6400

    With GPU enabled, the screen flashes every time you swipe. and most of the effects look like on the screenshot.

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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12. Saving as PDF includes Illustrator layers when "Create Acrobat Layers from Top-Level Layers" is turned off

    I often iterate ideas on multiple layers, then use the "Save as PDF" option to export a clean version with inactive/hidden layers omitted using "Create Acrobat Layers from Top-Level Layers" de-activated.

    However, I have noticed recently that when I re-open PDF files saved in this manner, the hidden Illustrator layers are still present, when the hidden data should have been omitted from the PDF.

    Please correct this, as it's causing Illustrator to generate PDF files that are larger than they need to be, with the inclusion of hidden layers, which may also include reference images and templates not needed in the output.

    I often iterate ideas on multiple layers, then use the "Save as PDF" option to export a clean version with inactive/hidden layers omitted using "Create Acrobat Layers from Top-Level Layers" de-activated.

    However, I have noticed recently that when I re-open PDF files saved in this manner, the hidden Illustrator layers are still present, when the hidden data should have been omitted from the PDF.

    Please correct this, as it's causing Illustrator to generate PDF files that are larger than they need to be, with the inclusion of hidden layers, which may also include reference images and templates not needed in… more

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    Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. Pixel number inconsistency

    Windows 10? (most recent and just updated yesterday)
    Illustrator 22.1 (64bit)

    When I told Illustrator to create an artboard of 350x350 pixels, I thought it could actually do so. That was the template image size that our web designer propogated across our entire website.

    Then I exported 11 images from Illustrator to .png format to re-build one of our webpages. They came out as 1459x1459. Now I will resize them in Microsoft Paint. They'll pixelate and probably look like trash. All because Illustrator can't understand "350 pixels x 350 pixels" on the Create New prompt window.

    Flaming dumpster fire. I am inexpressibly frustrated that I have to pay you over $400 annually for a flaming dumpster fire of a product.

    Windows 10? (most recent and just updated yesterday)
    Illustrator 22.1 (64bit)

    When I told Illustrator to create an artboard of 350x350 pixels, I thought it could actually do so. That was the template image size that our web designer propogated across our entire website.

    Then I exported 11 images from Illustrator to .png format to re-build one of our webpages. They came out as 1459x1459. Now I will resize them in Microsoft Paint. They'll pixelate and probably look like trash. All because Illustrator can't understand "350 pixels x 350 pixels" on the Create New prompt window.

    Flaming dumpster fire.… more

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    5 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The intended way to ensure your pixel-sized document stays the same size after export is to use the default screen resolution — 72 PPI.

    If you set anything else, Illustrator will scale the image accordingly (as if the 'Resample' option in Photoshop is ticked when you resize an image).

    There is no way to write a custom resolution AND maintain the desired size at the same time.

    The reasoning behind this behaviour is that the resolution value is supposed irrelevant when an image’s intent is Screen or Web. An image can have no resolution value stored in it at all, it’s just an optional coefficient, and then different viewers and editors suppose a value on their own — usually 72 PPI (Mac-style) or 96 PPI (Windows-style).

    Unlike other editors, Illustrator has a continuous range for all measurements units. One pixel is considered to be equal one point, and a point is 1/72 of an inch (in PostScript tradition), and inch is exactly 2.54 mm. This continuity allows to mix digital and print media assets.

    TLDR

    If you design in pixels and export images for screen intent — use 72 PPI.

    If you design for print and export images in inches or millimeters or other real-world units — use any other resolution.

    However, comments about this are welcome. World changes constantly, and the once obvious solution might not be clear for new generations. Please share your thoughts.

    The intended way to ensure your pixel-sized document stays the same size after export is to use the default screen resolution — 72 PPI.

    If you set anything else, Illustrator will scale the image accordingly (as if the 'Resample' option in Photoshop is ticked when you resize an image).

    There is no way to write a custom resolution AND maintain the desired size at the same time.

    The reasoning behind this behaviour is that the resolution value is supposed irrelevant when an image’s intent is Screen or Web. An image can have no resolution value stored in it at all, it’s just an optional coefficient, and then different viewers and editors suppose a value on their own — usually 72 PPI (Mac-style) or 96 PPI (Windows-style).

    Unlike other editors, Illustrator has a continuous range for all measurements units. One pixel is considered to be equal one point, and a point… more

14. Overprint is activated (but not checked on) when exporting jpegs or png on symbols

    In the last two versions of Illustrator (28.4.1) and on, exporting artboards as JPEGS or PNGs does not work properly. Only happens when dynamic symbols are used within the artwork. It looks as if the overprint feature is activated, but those boxed are not checked on any elements of the symbols. This is not an issue on 28.3 version.

    Attaching two examples of exporting as jpegs. One in 28.3 version, the other in the two later versions.

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. Tool palettes on 2nd screen don't always act on the current file

    I keep my main screen clear by putting option palettes on my second screen, which mostly works perfectly. However, if I have another document open on that second screen, some commands get applied that second-screen document instead of the one I'm currently working on the main screen.

    To recreate this: On a 2-screen setup open a document on each screen, working in a document on screen 1 while the Layers Palette is on screen 2 out of the way.

    Click the eye symbol to hide a layer and it affects the live document on screen 1, as you'd expect.

    Option Click the eye (to hide all other layers), and it switches off those layers on the screen 2 document, not you're actually working on screen 1.

    I keep my main screen clear by putting option palettes on my second screen, which mostly works perfectly. However, if I have another document open on that second screen, some commands get applied that second-screen document instead of the one I'm currently working on the main screen.

    To recreate this: On a 2-screen setup open a document on each screen, working in a document on screen 1 while the Layers Palette is on screen 2 out of the way.

    Click the eye symbol to hide a layer and it affects the live document on screen 1, as you'd expect.

    Option… more

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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16. Missing Pixels After Rendering 3d Objects

    Windows 11
    AI 2023 Version 27.4

    Whenever I render 3d objects in illustrator,
    missing pixels or weird scratches show up within
    the object. It doesn't matter if I change the
    lighting or material or size, the issues are still there.

    The scratches show up when I export the objects as well. My document raster effect settings are on 300 ppi.
    Also, changing from CPU/GPU view doesn't make
    a difference.

    This only started happening in the past few days.
    I've used this tool before on my computer W/o
    issues. My GPU is up to date. It’s equipped to handle everything. I’m just confused and need this to be addressed.

    Windows 11
    AI 2023 Version 27.4

    Whenever I render 3d objects in illustrator,
    missing pixels or weird scratches show up within
    the object. It doesn't matter if I change the
    lighting or material or size, the issues are still there.

    The scratches show up when I export the objects as well. My document raster effect settings are on 300 ppi.
    Also, changing from CPU/GPU view doesn't make
    a difference.

    This only started happening in the past few days.
    I've used this tool before on my computer W/o
    issues. My GPU is up to date. It’s equipped to handle everything. I’m… more

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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17. There are so many bugs my brain is too fried to write them in. I can't do anything. Every two minutes something goes wrong.

    Description says all.

    I have an image with a bounding box that's extremely large (no, there's nothing else in the layers panel).

    I have tried to export an object and was given the option for two different ones, even though there is only one (nope, no hidden duplicates).

    Handles were missing when using direct select tool. Came back randomly for no reason.

    And on and on and on.

    You need to beta these 'updated' products before you encourage those of us who have paying clients and no time for this **** to download a new version.

    I'm always excited for updates, but this one is killing me.

    Description says all.

    I have an image with a bounding box that's extremely large (no, there's nothing else in the layers panel).

    I have tried to export an object and was given the option for two different ones, even though there is only one (nope, no hidden duplicates).

    Handles were missing when using direct select tool. Came back randomly for no reason.

    And on and on and on.

    You need to beta these 'updated' products before you encourage those of us who have paying clients and no time for this **** to download a new version.

    I'm always excited for… more

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Nitish Agarwal responded

    Hi,

    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html .
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards
    Nitish Agarwal
    Illustrator Team

18. SVG import bug: fails to import shadows exported from Figma (using filters)

    Examples (all of these should render drop shadows or inner shadows, but import as plain circles without shadows):

    Drop shadows:

    <svg width="294" height="305" viewBox="0 0 294 305" fill="none" xmlns="http://www.w3.org/2000/svg">
    <g filter="url(#filter0_d_0_3)">
    <circle cx="127.021" cy="127.021" r="127.021" fill="#FF7575" fill-opacity="0.6"/>
    </g>
    <defs>
    <filter id="filter0_d_0_3" x="0" y="0" width="293.126" height="304.293" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB">
    <feFlood flood-opacity="0" result="BackgroundImageFix"/>
    <feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"/>
    <feOffset dx="27.9167" dy="39.0834"/>
    <feGaussianBlur stdDeviation="5.58335"/>
    <feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.25 0"/>
    <feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow_0_3"/>
    <feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow_0_3" result="shape"/>
    </filter>
    </defs>
    </svg>
    

    <svg width="294" height="305" viewBox="0 0 294 305" fill="none" xmlns="http://www.w3.org/2000/svg">
    <g filter="url(#filter0_d_1_8)">
    <circle cx="127.021" cy="127.021" r="127.021" fill="#FF7575" fill-opacity="0.6" shape-rendering="crispEdges"/>
    </g>
    <defs>
    <filter id="filter0_d_1_8" x="0" y="0" width="293.126" height="304.293" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB">
    <feFlood flood-opacity="0" result="BackgroundImageFix"/>
    <feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"/>
    <feOffset dx="27.9167" dy="39.0834"/>
    <feGaussianBlur stdDeviation="5.58335"/>
    <feComposite in2="hardAlpha" operator="out"/>
    <feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.25 0"/>
    <feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow_1_8"/>
    <feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow_1_8" result="shape"/>
    </filter>
    </defs>
    </svg>
    

    Inner shadows:

    <svg width="255" height="255" viewBox="0 0 255 255" fill="none" xmlns="http://www.w3.org/2000/svg">
    <g filter="url(#filter0_i_1_2)">
    <circle cx="127.021" cy="127.021" r="127.021" fill="#FF7575"/>
    </g>
    <defs>
    <filter id="filter0_i_1_2" x="0" y="0" width="265.209" height="265.209" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB">
    <feFlood flood-opacity="0" result="BackgroundImageFix"/>
    <feBlend mode="normal" in="SourceGraphic" in2="BackgroundImageFix" result="shape"/>
    <feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"/>
    <feOffset dx="27.9167" dy="39.0834"/>
    <feGaussianBlur stdDeviation="5.58335"/>
    <feComposite in2="hardAlpha" operator="arithmetic" k2="-1" k3="1"/>
    <feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.25 0"/>
    <feBlend mode="normal" in2="shape" result="effect1_innerShadow_1_2"/>
    </filter>
    </defs>
    </svg>
    

    Examples (all of these should render drop shadows or inner shadows, but import as plain circles without shadows):

    Drop shadows:

    <svg width="294" height="305" viewBox="0 0 294 305" fill="none" xmlns="http://www.w3.org/2000/svg">
    <g filter="url(#filter0_d_0_3)">
    <circle cx="127.021" cy="127.021" r="127.021" fill="#FF7575" fill-opacity="0.6"/>
    </g>
    <defs>
    <filter id="filter0_d_0_3" x="0" y="0" width="293.126" height="304.293" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB">
    <feFlood flood-opacity="0" result="BackgroundImageFix"/>
    <feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"/>
    <feOffset dx="27.9167" dy="39.0834"/>
    <feGaussianBlur stdDeviation="5.58335"/>
    <feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.25

    … more
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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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19. Windows Maximize only takes a 1/4th of the screen

    Whenever I full-screen Illustrator flashes to fill the entire window then only fills the top left 1/4th of the screen.

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

20. Variable width profile is off screen

    I don't understand why but this bug is visible not only in illustrator but also in Premier.
    
    My issue is that many of the scroll, drop down tools or options appear in random areas of my work area. Most specific is my Variable width profile - instead of dropping down, it appears on the lower end of my illustratror window. I have multiple monitors and on one (IMAC 27") the full drop-down appears on the lower end of the work area. On my LG 34" inch, it appears partially off-screen, none the less off my work area. I have adjusted and readjusted my resolution, so I don't believe that is the issue. I would like to know how I can reset those dropdown menus to actually dropdown. Other than checking my screen's resolution, I welcome any suggestions. Thank you

    I don't understand why but this bug is visible not only in illustrator but also in Premier.
    
    My issue is that many of the scroll, drop down tools or options appear in random areas of my work area. Most specific is my Variable width profile - instead of dropping down, it appears on the lower end of my illustratror window. I have multiple monitors and on one (IMAC 27") the full drop-down appears on the lower end of the work area. On my LG 34" inch, it appears partially off-screen, none the less off my work area. I have adjusted… more

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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