7465 results found

1. Kerning on extended selections can only be set to Auto or 0

   This is back in 23.0.1 - fix this for good already Adobe

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   10 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Anish Kumar responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

2. Illustrator crashes as one file opens.

   Opening a file I have been working on, Illustrator crashes just when the window appears after the loading bar disappears. As far as I know, this only happens with this particular file. I can open another file which is much larger.
   This is pretty much a disaster for me.
   I've tried restarting, and closing all other programs. AI still crashes in the same way.
   AI 2019 Mac 10.14.1

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   0 comments  ·  Launch  ·  Edit…  ·  Delete…  ·  Admin →
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3. Text Boxes & resizing objects in Illustrator Behaving Strangely

   This might be difficult to explain, but at the moment, when pasting text within Illustrator (it can be from a different artboard within the doc, or from a different Illustrator doc, or Word, basically it doesn't seem to matter where the text comes from) or if just create a new text box and type within it, and try to resize the box, it seems to create more text boxes within the main box, and the text would 'snap' into the smaller box. If I stretch the box wider, the text will 'snap' back into the bigger box again, and I can then delete the randomly created text box as it is empty and not affected anymore. If I keep moving the edges of the text box around, every time the text within it is affected by moving or not having enough space it will just pop a new box. It will carry on indefinitely as long as I'm shifting the size around.

   This only happens when creating text boxes that you can resize without affecting the size of the text inside it. Typing without a text box seems to be fine. It has also started doing it with any objects within Illustrator. For example, I create a basic rectangle shape. Then, using the bounding box, I drag a corner to resize it, and as I do that, it is generating more rectangles as I go. In the layers panel, they are listed as normal, as if I duplicated the shapes or text boxes.

   Here is a screen recording: https://drive.google.com/a/giuliodecandia.com/file/d/1Uu2KZfbD21msW4OBIXA60zVcZIfzhJgc/view?usp=drivesdk

   It's the latest version Illustrator 23.0.1 running on MacOS Mojave 10.14.1

   Here is the discussion I have had on Adobe forums: https://forums.adobe.com/message/10784929

   This might be difficult to explain, but at the moment, when pasting text within Illustrator (it can be from a different artboard within the doc, or from a different Illustrator doc, or Word, basically it doesn't seem to matter where the text comes from) or if just create a new text box and type within it, and try to resize the box, it seems to create more text boxes within the main box, and the text would 'snap' into the smaller box. If I stretch the box wider, the text will 'snap' back into the bigger box again, and I… more

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. Window resize handle broken

   Whenever I try to resize a document window now by clicking the lower right corner, it snaps to a larger size that fills the width of my screen and goes off the bottom beyond what my cursor can reach. I have to click the resize button at the top to undo. The only way I can now resize any window correctly is by dragging out from the sides and bottom individually. This is very time consumiing. Just fix it to how it used to work in every other previous version. It shouldn't take extra time with every new 'feature' you add.

   Whenever I try to resize a document window now by clicking the lower right corner, it snaps to a larger size that fills the width of my screen and goes off the bottom beyond what my cursor can reach. I have to click the resize button at the top to undo. The only way I can now resize any window correctly is by dragging out from the sides and bottom individually. This is very time consumiing. Just fix it to how it used to work in every other previous version. It shouldn't take extra time with every new 'feature' you… more

   7 votes

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. GPU Preview Shortcut Resetting

   After changing the shortcut for "View using CPU" and "View using GPU" it reverts back to the original CMD+E setting when Illustrator is restarted. I noticed this bug after a 2015 update and it's still present after updating to 23.0.1.

   Operating system: macOS Mojave 10.14

   I've been able to replicate the issue on three other computers by doing the following: change the keyboard shortcut for GPU preview to something other than CMD+E and restarting Illustrator. I would expect Illustrator to retain the new keyboard shortcut under the View menu, but it reverts back to CMD+E.

   Thank you.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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6. Patern Maker's Numeric Scaling Is Broken

   I'm creating a step and repeat wall using 2 graphics.

   In a brick by column pattern, individual graphics can't be scaled using the menu dialog (Object>Transform>Scale).

   However, they can be scaled using the tool panel's scale tool (keyboard shortcut s).

   Entering precise scaling measurements that are supported in earlier versions of Illustrator would be appreciated!

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

7. Type Tool is in with the Pen Tool Group CC 2019

   The Type Tool is in the Pen Tool Group! Has to be a glitch!

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  Anish Kumar responded

   Hi,

   Marking it as resolved, since the tools can be grouped in toolbar as per your wish.

   Thanks
   Anish

8. in illustrator cc 2018 when go to edit color grayscale option not availabloe

   illustrator CC 2018 when go to edit color grayscale option is not available have to go to illustrator 6 to convert.

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   0 comments  ·  Colors, Swatches, Patterns  ·  Edit…  ·  Delete…  ·  Admin →
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9. Preview in properties panel does not work for changing values via arrow keys

   When changing the line width in the properties panel via arrow keys, the preview is not updated!

   In appearance panel it works OK

   How can I get back this behavior?

   https://feek.d.pr/4rqMHZ.gif

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   Resolved (Comments Open)  ·  2 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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10. When 'View using GPU' is enabled the colors end up being drastically different

    See attached files.

    On Mac OS 10.14.1 and illustrator version 23.0.1

    I tried resetting my preferences as well.

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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11. intro page won't disappear

    Opening Illustrator 2019, I see the intro page with my recent work. I click to open it, and it seems to "think" the document is open - I can see my un-embedded layers panel full - but the intro page won't disappear. I can't close it, the arrow next to the AI icon won't collapse it, and I can't work without quitting the app and trying to reopen again. Does the same thing whether I open from the Finder or from the Intro page. MacPro 2012 (5,1) upgraded CPU and GPU (NVIDIA GeForce GTX 980 - flashed). I realize it's not a "supported" GPU, but it's worked on everything else. Still on MacOS 10.12.6 Sierra.

    Opening Illustrator 2019, I see the intro page with my recent work. I click to open it, and it seems to "think" the document is open - I can see my un-embedded layers panel full - but the intro page won't disappear. I can't close it, the arrow next to the AI icon won't collapse it, and I can't work without quitting the app and trying to reopen again. Does the same thing whether I open from the Finder or from the Intro page. MacPro 2012 (5,1) upgraded CPU and GPU (NVIDIA GeForce GTX 980 - flashed). I realize it's… more

    2 votes

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12. Control bar not updated on tool selection

    On Illustrator 23.0.1 running on Windows 10, the control bar does not update when a tool (say Pen, or Type or Selection, etc...) is selected. Only when the tool is click on the document would the control bar updated to show the tool options The graphics card is the Intel 520 (ver 25.20.100.6326).

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Anish Kumar responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

13. Libraries now converts all my saved Spot CMYK swatches to RGB.

    I can no longer bring in my previously made Spot CMYK swatches as CMYK. All my spot color swatches are converted to RGB. I can create new spot CMYK swatches that come in properly in a newly created library but anything created in the past or in a previously made library is now all RGB.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

14. Pathfinder join groups insteads of joining path

    Pathfinder join is no longer working, it will group the items but will not make 1 single shape, or compound path

    3 votes

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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15. Using the direct selection tool on a path, whilst holding ‘shift’ to drag causes crashes/can’t preview.

    Mac Mojave 10.14.1 > Illustrator 23.0.1.

    This issue does one of 3 things:

    

1/ the path repeatedly snaps back to the origin (Annoying).

    2/ the path extends vertically top to bottom off the artboard causing ‘cannot preview’ issue. Although this is fixed with an undo and selecting view using GPU/CPU. (Really Annoying).

    3/ Illustrator hangs and becomes unresponsive (basically hammers my system resources) and I have to force quit or it just crashes. (Ridiculously Annoying).

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards,
    Raghuveer Singh

16. AI doesn't expand folders in File > Scripts when you have over some number of nested folders

    I have 57 folders inside Scripts root folder.
    They are well-organized and have several levels of hierarchy:
    10 general folders containing (or not) files and folders. The deepest level is 3 folders.
    AI ignores folder content at I would say folder 54 and doesn't expand the last three. Clicking won't help.
    Do you have any limitations for nested folders in AI?
    Why it is not documented then?
    Anyway, fix it, please.
    Fix at least something besides your fresh CC 2019 bugs (that you still don't fix).

    14 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Illustrator CC 2019 23.0.01 new file issue

    I have updated to Illustrator CC 2019, 23.0.1. Every time I want to create a new file, I have to log into Adobe. Why and how can I stop this?

    Barbara

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

18. Layer stack not retaining element color

    When adding new elements the layer stack indicator does not retain the color of the previously added layer - it switches to the color of the current element. In the attached image, I am using yellow rectangles to evenly space blue rectangles. The elements in the stack were added in sequence using copy/paste keyboard shortcuts. As you can see in the attached image, the current element is colored yellow but shows up as blue in the layer stack.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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19. Zoom differs when overprint preview is off..

    When overprint preview is off magnify is from center point when overprint preview is on magnify is a area box. wth!?

    2 votes

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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20. Illustrator refuses to become default program when opening .svg files

    Illustrator refuses to become default program when opening .svg files. I've tried "Open with another program" in the "Open with" context menu option. I've tried uninstalling and reinstalling. I've tried installing 2017. I've tried regedit. It just won't take.

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.