Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
1349 results found
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Rotate Tool flickering objects under transform
- 22.0.1 (OSX 10.13.1)
- Drawing some element (dosen't matter what), selecting the rotate-tool, trying to rotate the element while holding shift.
- being able to rotate in fixed angles.
- flickering element, no control over rotation (see video)
20 votesEven though this issue was resolved previously, the problem is back. If you do have it now — please upvote this newer report, so the team can evaluate the problem’s severity.
The more votes it gets, the faster we’ll get it fixed once and for all. Thanks!
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Asset Export picks up illegal characters from Sublayers
Selected multiple items from Different layers, and dragged to asset export. Happily surprised that was possible.
My layer name .25" Extrusion was picked up automatically, and applied as the name of that asset, all the others defaulted to Asset 1 etc.
2 things, only when double clicking to edit was I told I used illegal characters. Secondly, Using "." as the prefix indicates a hidden file on mac, so I thought my file had trouble exporting on the first pass.
A bug plain and simple. Wanted to pass it along.
1 vote -
Export to EMF - Extra white border
When exporting to EMF, an extra white border is added to the output file.
Coordinates and size are integers.
OS: Windows 10
AI Version: 24.33 votes -
Black objects in clipping mask are not exported to SVG
Hi,
I created two same artboards with rectangle and text in clipping mask (the mask is important). The only difference is fill of objects – one is black and second red. Then I exported both artboards to SVG using Export for Screens feature (setup attached, but any other setup produces same result). Red version is exported correctly but the black one creates empty SVG file.
I checked SVG code of both files. If the object has any color except of black, code will include fill parameter for each object. But if object is black, code will skip the…
3 votes -
Objects rotating when trying to transform or move
When manipulating shapes, the cursor will try and rotate the object. I will try and grab a handle to transform the shape and the object rotates. I have to zoom into the object in order to stop it from rotating despite the cursor showing the correct tool. For example if I want to make a simple box longer, I'll put my cursor over the middle handle on the left side of the box. My cursor will change from an arrow to the one with arrows facing away from each other. The moment I press my mouse the object will immediately…
48 votes -
Broken CSS Style Elements in SVG Save and Export
I have been exploring why our company users are seeing full black artboards or random black fill objects in SVG files produced in the Save As\SVG process, as well as exporting SVG using API developer tools. I know there have already been issues with non-alpha-numeric characters (what I will call “irregular characters”), but the issue we are seeing relates to periods (.) specifically.
When files are saved/exported using Style Elements to drive the CSS, if those style names contain a period, ie: "BLACK STROKE .25pt", the Save As SVG export process allows the CSS class label to…
1 vote -
⚠️ ⚠️ svg filter effect rasterized in image instead of generating svg filter element when exporting svg file
macOS Catalina version 10.15.1
Adobe Illustrator 24.0.1Steps:
File -> New (Web -> Common)
Rectangle Tool (M) -- draw rectangle on artboard
Effect -> SVG Filters -> AIShadow1
Open "Asset Export" panel. Choose SVG from "Format" combo box in panel. Click "Generate a single asset from the selection" button at bottom of panel. Expand "Export Settings" in panel, and click "Export" button at bottom of panel. Choose directory for export.Expected result:
SVG file should have a "filter" element. No PNG file should be generated.Actual result:
The exported SVG file does…5 votes -
Artboard Export Improperly Imports in other DV Apps
When using the Artboard Export (Control Alt E), I noticed that importing those files (in my case, JPEGs) into After Effects and Premiere results in all the files being the last output image of the batch. It doesn't matter if they are imported one at a time or in a group, through Media Browsers, Drag and Drop, or an Import Dialogue box. The files visibly appear correct on the computer when previewed.
This is experienced when importing into Adobe After Effects and Adobe Premiere (2019 and 2020). This behavior is not present in Photoshop or even Adobe Acrobat upon import.
…
1 vote -
Zoom is broken when using the new Rotate View tool
When using the new Rotate View Tool (v25.4.1) to rotate the view to e.g. 90°, Alt-scroll zooming doesn't zoom to the mouse pointer and the scroll bars are hyper sensitive.
Please see this screen recording:
https://www.dropbox.com/s/2127o6786unbgf7/Screen%20Recording%202021-10-04%20at%2011.03.29%20PM.mov?dl=021 votes -
Wrong raster exported with combination of mask, gradient and brush
I have path with a stroke applied to it.
Stroke is gradient, applied 'within'
One point of this gradient has opacity 0.
This path has mask.
Mask applied as inverted and clipping.
Inside this mask I have path with dash brush applied to it.All of this looks fine inside AI.
When I export a picture with Save for web (try other exports yourself, I don't use them) — AI doesn't see mask.See animation and artwork attached.
15 votes -
Buggy strokes, unwanted anti-aliasing and wrong sizes on export.
I have just completed a project where 1800 tool icons had to be redesigned for a CAD program. Exporting my icons to single and @2x PNGs butchers my icons.
If strokes are set to outside, export to PNG invariably produces unwanted anti-aliasing on vertically or horizontally stacked pixels. (see image 1.png). I have a hunch this only occurs with documents that have over 100 artboards. It cannot be easily reproduced with a document containing only a single artboard. (if someone from tech support wants the document, let me know. I cannot share it publicly.)
When the arrow up cursor…
2 votes -
svg Export bug
In 23.0.2 and 23.0.3 when saving or exporting SVG the file is totally deformed afterwards...
1 voteThis is expected to be fixed with the latest 28.5 build. Please check if it works for you.
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Hide File Extension on Export
It's very annoying that when exporting to .jpg, etc. the hide file extension box is automatically checked. This is awful. Why?!?
2 votes -
Missing Glyphs on PDF export in Illustrator v26.1
When exporting a document using Lora font (https://fonts.google.com/specimen/Lora), the colon character changes to a strange symbol.
It's the same issue that was happening in Indesign (and was fixed on February)
https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/44385984-missing-glyphs-on-pdf-export-in-indesign-v17-0Info:
Windows 10 Pro 21H2 (latest updates until yesterday)
Illustrator v26.1 (64bit)A friend in MacOs tested exact the same file (latest OS and AI) and no problem on exportation.
I think it's affecting only windows users!
Sorry my bad english.1 vote -
rotate tool
The rotate tool's anchor point won't stay were I place it when I go to the dialogue box to rotate in degrees.
I updated my Mac OS yesterday and since the update this tool hasn't worked.
I have the latest version of Illustartor 22.0.1.10 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Export as jpeg - saves with incorrect file name.
I am using windows 10 and 2020 version of illustrator.
When I export a file as a jpeg the jpeg file name doesn't always match the current file name. Instead illustrator is remembering previous file names and overwriting the jpeg with that name instead of the name of the pdf file I'm exporting from. It sometimes reverts to a file name that's 5 or 6 times back in my history of saved file names. EG if I have a file named File 01.pdf and I have Files 2-6 also saved as pdf files and I've exported them all…1 vote -
"Hairline," faint border around PNG exports
Whenever I export anything as a PNG in Illustrator with a transparent background, the PNG result shows up with a strange faint border around it. I've tried a multitude of "solutions" and nothing has worked, leading me to believe that this is a bug.
I'm working on a macOS Catalina 10.15.4, and on the most recent version of illustrator (24.1). My processor is 1.6 GHz Dual-Core Intel Core i5, and graphics—Intel UHD Graphics 617 1536 MB.
(The image I have provided is the exported PNG image of that shape, and I've overlapped it ontop of the pre-export to…
6 votesThis is a GPU bug. If you toggle the rendering mode with View > View using CPU — no border will get rendered, the PNG actually does not have it. The problem is known though.
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Dialog windows don’t fit into a small screen, buttons at the bottom are inaccessible
On Windows 10, using 2 screens.
The dialog boxes for Illustrator, Photoshop and Dreamweaver display far larger than the window, meaning I'm unable to reach most of the options.6 votes -
Error message when exporting PNG, [!now]
OS: macOS Big Sur version 11.2.3 (20D91)
Illustrator version 25.2.1When using "export as" from the file menu, after making all selections and confirming, I get the error message "The operation cannot complete because of an unknown error [!now]"
I have to click OK to get rid of this message, however the image appears to export normally (PNG)5 votes -
Rotation resets to 0
If you rotate groups the properties panel always resets the rotation value back to 0 meaning I have to remember the value I used if I want to put it back or if I want other shapes to match the rotation at a later time.
10 votes
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