Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
5923 results found
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CC Library complains about Legacy format in AI 2020
In AI 24.0.1, drag an object to a library and this message appears:
"Saving to a legacy format may cause some changes to your text layout and disable some editing features when the document is read back in. Do you want to continue?"
See also:
https://community.adobe.com/t5/illustrator/problem-saving-vector-graphic-to-library/m-p/10766805#M15616613 votesHi,
Thanks for reaching out.
Kindly try out the following steps as the resolution for this issue -
1. Close Illustrator in-case it is already open
2. Go to the following folder C:\Users\username\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings\locale\x64\New Document Profiles for mac ~User/Library/Appliction Support/Adobe/Adobe Illustrator 24/locale/New Document Profiles
3. Take backup of this somewhere
4. Delete the original folder
5. Re-launch IllustratorThanks
Ankit Goyal -
Text with missing fonts do not always highlight
Even though "Highlight Substitute Fonts" is enabled in Preferences, text is not always highlighted when a font is missing. Expected behavior is for text with missing fonts to be highlighted in pink when this feature is enabled.
14 votesHi,
Thanks for reporting this issue, Illustrator Team really appreciate this.
We are able to reproduce this issue, investigating this further.Regards
Ankit Goyal -
Full Arabic support not available with multiple languages installed
macOS 10.13.6, Illustrator 2019
When any language version of Illustrator installed other than Arabic, the full Arabic support is not available. Digits Type and Diacritic Positions are missing from the Character palette, and RTL/LTR and Kashidas are missing from the Paragraph palette, and corresponding tools are missing from the toolbar.
Also, Arabic must be be installed from nothing - no previous language can be installed.
AI does have the Middle Eastern composer options in the Paragraph menu, and correctly ligatures Arabic when one is set, but RTL is needed for correct punctuation and number display.
Non-Arabic versions of AI do…
25 votes -
No option to stop recording an action when resetting workspace
When recording an action with Button Mode unchecked in the actions panel, there is currently no way to stop recording the action if you reset your Workspace with your Workspace having button mode enabled. As far as I know, there are also no hotkeys to start/stop recording for Actions either. Forced to restart Illustrator otherwise.
2 votes -
Bug with end of line - Convert selected anchor point to smooth
When you have a line in illustrator where you:
Select using the direct selection tool (A)
Convert the point to smooth using (B)
And get the fabulus result (C).
BUT you also end up with point D where the alignment of the line is always vertical.3 votes -
One object in a selection is always a key object
Previous Ai update came with an issue where I can't fully hide edges unless objects are grouped which, to me, is an inefficiency. There were other glitches as well, which appear to have been resolved with the closely-following most recent update.
2 votes -
Ghost element sneaks in my groups
Hi!!
I encounter a bug in Illustrator. You will find the description below but also a video that explains a lot better what I am trying to say.
1) OS: Windows
Version: 10.0
System Architecture: x64
Illustrator version: 24.1.22) When I just try to select a group from the active window.
3) I expect to only select element from this group
4) Somehow there is a ghost element that I can see alone when I unselect my group. This ghost stays there and mess up my resizing then..5 votes -
Preview pane no longer displays preview of .ai files v24
Since the update to v24, I've not been able to see a preview in my preview pane for .ai files when opening a document. This is extremely helpful and hope that it returns.
12 votes -
Inaccurate shapes for extremely small complex shapes
Windows 10 V24.3
Open file (new or existing), Specs 10000x5000 px.
Zoom in to 64000%.
Select Pencil Tool. Double click settings (ensure color fill).
No stroke. Any color fill.
Draw complex, but small shape.
Problem: Shape is not held. Not enough anchors are added to keep original draw accurate. Add anchor should not be needed for quick workflow.In my example. Drawing small lakes on a large world map. This changes the shape of my lakes, or I must make them bigger, but that will change the accuracy of my map.
This bug seems sporadic as sometimes I can create…
2 votes -
Gradient stroke cannot be cut and pasted.
Reproduction:
- Draw a path with a gradient stroke and no fill.
- Select and cut or copy the path.
- Paste. Normally, In Front, Behind, or In Place.
- The expected result is, of course, a new copy of this gradient-stroked path.
- Actual results range from a copy of the path with the stroke expanded, an image that was cut and paste sometime last week, or an error popup that says "This operation cannot complete because of an unknown error [PDF!]"
Seen on OSX 10.14.6 with AI 24.1 and AI 24.1.2.
5 votesAs per the comment from the OP, the LaunchBar clipboard manager seems to not be compatible the Illustrator format. The same happens with other clipboards managers, including the default one for Windows. However, there are reports it used to work with previous versions of Illustrator. If you have more details on this, or the same problem, — please comment.
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Shape Builder Performance
Really slow when using Shape Builder on AI 24.1, almost unusable.
7 votes -
A blank white popup window opens over a file when opening.
Closing the window gets it out of the way & I can continue. It only happens the first time I launch AI and then open a file.
I'm on a 2016 MacBook Pro running Catalina & Illustrator 24.0.
Screenshot attached.15 votesSpin dump created from Activity Monitor will help in our investigation. Please create a spin dump for Illustrator when this blank dialog is shown and send it to sharewithai@adobe.com with Illustrator version used.
-Rama
Illustrator Team -
Double-click on swatch doesn't bring up swatch options anymore.
Mac OS Mojave 10.15.5
Adobe Illustrator 24.2I used to be able to double-click a swatch to bring up swatch options, but it does not bring up the dialogue box anymore.
3 votes -
Snap to Point doesn’t work
Illustrator 2020, Snap to Point doesn't respond anymore.
Even if it's clearly turned on in the "view" menu.
It's getting pretty upsetting.18 votes -
illustrator preview is black and white (fills but not lines?) when file background is transparent
mac os 10.15.6 / ai 24.3
file preview for fills (but not lines) becomes b&w when the file background is transparent. when a background is turned on, preview is fine.
2 votesCan no longer be reproduced.
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Subsequent document saves create temp files and fail to save
Whilst working on a document in the latest version of Illustrator, any subsequent saves after the initial first saves is not guaranteed to have saved. Instead I may find a temp file in the folder alongside the original version rather than the fresh updated document. This is the first time in any versions of Illustrator that I have experienced this and am extremely worried as to what other documents have supposedly been updated but haven't really?
Before you ask, yes, I did refresh my folders and also opened the illustrator file to only find that the changes made have not…
2 votes -
Gradient Window Color Slider buggy, Selection area too small, adding color instead of selecting the color
After updating to 24.2. Gradient Window Color Slider buggy, Selection area too small, adding color instead of selecting the color. Then it doesn't allow the selection of the color because it wants to add a new color. When I keep trying to select the color it is showing a plus sign and will not allow me to select the color that is there.
5 votes -
No x- and y-values for rectangles in the top menu bar
The last Update 24.2 installed. When drawing a rectangle there are no more x- and y-values shown in the top menu bar!!! So they can’t be edited. Only the width and height is shown. How miserable.
2 votesI happens when the width of the screen is not wide enough to fit all the elements the Control panel can display. Some blocks, especially from the Transform section, get omitted.
To workaround this without purchasing a larger display, one can open the Control panel's flyout menu, untick some options, like Align, and check if the section needed returns. If yes — then please vote here for a feature that would allow us to change the order of blocks in Control: https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/40231882-allow-us-to-chose-order-of-controls-in-control-pan
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Just updated to Illustrator 24.3 and now installed font only has a few letters
I updated to the latest version of Illustrator (24.3) and opened a document I had created in a previous version. Most of my text was missing. I checked and the font was still available and activated. I deactivated and reactivated and that didn't help. When I click the text, it gives me the message that "This text was created in a different version of Illustrator. Editing the text may cause some changes to your text layout. Basic formatting will not be affected. Do you want to continue?" The font is PeachyKeenJF. Only a few letters/numbers actually show up. I'm on…
2 votes -
Text path vanishes when moving it with selection tools (black or white arrows)
Since updating to version 24.1.2 from Adobe Illustrator 2019, whenever I move text objects using any of the selection arrows, the highlighted path disappears during moving and only reappears when I stop moving the text object. This is frustrating as I can't see the baseline or centre point of the text object while trying to align it to something else. This never happened before I updated Illustrator. My OS is macOS Mojave 10.14.6, Illustrator version 24.1.2.
4 votes
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