Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7697 results found
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Transform Again (Crtl D)
"Transform Again" often doesn’t work on more complex objects.
1 vote -
Problem recording on the server
On some files with the 2020 version of Illustrator only I have this error message:
"The specified network location is not available."
iMac 27 'of 2015 in macOS 10.13.6
Mac mini server late 2014 macOS 10.12.61 voteHi,
Sorry for the inconvenience caused to you due to this issue.
We are unable to reproduce this issue.
Please help us in isolating it further. We would need you to check
1) Are you able to install Illustrator 2020 (24.0.0 or 24.0.1) on Mac OS 10.12.6?
2) kindly provide Illustrator Version you are using?
3) Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com in a Zip file.
Please mention the title of this issue as the subject of the mail.
Thanks and Regards
Ankit Goyal
Illustrator Team -
Visual bug
A small visual bug that seemed to pop up in Illustrator 2020 after using the brush tool. There will be a circle that will appear on the artboard at random places depending on where you are zooming or panning around with the spacebar. You can quickly get rid of it by hitting "Ctrl"
Microsoft Surface Laptop 2
UHD Graphics 6201 voteHi,
Thanks for posting this thread.
We are unable to reproduce this issue at our side. Can you please mail to sharewithai@adobe.com with details of the OS & a small video of the issue, so that we can get the root cause of it?
With Best Regards,
Raghuveer Singh
Illustrator Team -
crashing
Crashes when opening preferences. Slow overall (and non-responsive) performance on a brand new Mac. 2020 Illustrator is beta garbage and does not run dependably. InDesign is just as bad.
3.6 GHz Intel Core i9
32 GB 2667 MHz DDR4
Radeon Pro 580X 8 GB
10.14.6 (18G103)1 vote -
Export for screens > SVG Exports only some of the artboards.
MacOS Mojave 10.14.6
Illustrator 24.0When I use the export for screens it doesn't export all of my artboards to SVG. I have 21 artboards and only 8 of them are being exported.
Is there any workaround for this bug?
UPDATE: It exports all the artboards but it takes a long long time. Is it normal?
Thanks
1 voteHi,
Sorry for the inconvenience caused to you due to this issue.
We are unable to reproduce this issue.
Please help us in isolating it further. We would need you to check
1) Is this Issue still happening on your machine?
2) If yes, Kindly provide some video, Test file(Via File→Package) & some steps with which you are facing the issue and share with us at ShareWithAI@adobe.com in a Zip file.
Please mention the title of this issue as the subject of the mail.Thanks and Regards
Ankit Goyal
Illustrator Team -
Only one backstep at a time possible
ai lets me backstep only once or twice bevore stalling. After ca. 2 minutes another backstep is possible. Sometimes several backsteps are possible but it will stall from time to time. If I wait, it will recover, but it's impossible to work in this way.
Is there a solution to this?
I'm on a Mac Pro 12core late 2013 and OS X 10.14.61 vote -
Ai 2020 Crashes when trying to place a file from a Zip directory
When trying to place an asset that is inside a Zip directory, Ai 2020 will crash and require a restart. This is on a Windows system with the latest illustrator 2020
1 vote -
An unknown error has occured. Receiving message when opening ai and/or pdf files. CC 2019
I'm working on iMac17,1 with 13.2GHz using illustrator CC 2019
Whether opening a file from finder folder through the program, via file > open I am receiving the same message when opening ai and/or pdf files: " An unknown error has occured. "
This is all of a sudden. I expected the files to open like they normally would, unless it was a corrupt file from a client.
I receive: " An unknown error has occured. "
I uninstalled and re-installed CC 2019 with no changes.
9 votes -
BUG Nordic keyboard and special characters €, $, @ etc
Cant type special characters €, $, @ on nordic keyboard. Because Illustrator is overriding AltGr key function using it to make a selection.
3 votes -
ActiveX component can't create object: 'Illustrator.Application'
We recently upgraded to CC 2019. version 23.0.6.
Vbscripts are now unable to execute. They fail on:
Set appRef = CreateObject('Illustrator.Application')
with the error: ActiveX component can't create object: 'Illustrator.Application'
This functionality is important to our workflow.
1 vote -
Can't export image
If i want to export an image legacy the application said that it can't find the file
1 vote -
Convert to profile
It should be possible to convert a documents colors via the same method as in Photoshop or InDesign via "Convert to profile" rather than "Document color mode". The current way makes it hard to correctly convert correctly and nearly impossible to convert an rgb color space to another rgb color space without using cmyk as intermediary step (huge color shifts and color quality loss).
6 votes -
long time to package
anyone else experiencing this? even small files with few psds in them. just started happening this week with the 2020 update..
1 vote -
Adobe Illustrator crashes when trying to create or open file..
I decided to use Illustrator today and when i tried to make a new file, it would open and just stay grey and eventually it would stop responding and i would have to force quit it. I tried to open a file and edit it but the same thing happens. I am using Adobe Illustrator CC 2019.
2 votes -
Data merge with variables shared by multiple objects should not create errors
Assigning multiple objects to the same variable would be particularly useful for language translations, in which the same value should appear in different objects of the same document.
While the UI allows to link several objects to the same variable, Illustrator behaves badly in these cases:
When a new dataset is created, Illustrator will assign different values to the same variable and where the value shows up is unpredictable.
The exported variable library is invalid and cannot be imported again.
If a CSV is imported into such a document, the import fails with an unknown error, while the CSV import…
12 votes -
Illustrator 2020 Character Styles Not in English
For some reason in the "Character Styles" window, it says [Estilo de caractere normal] instead of [Normal character style] My language is set to English. I think this is a glitch?
1 vote -
Precision is broken for small strokes with Inside / Outside alignment enabled
Why this happen? if i put the stroke in the middle works fine but if i put the stroke inside this happens.
1 vote -
Make Compound Path not working
Make Compound Path no longer works. Make a box, rotate to make a diamond, make compound path, try to reduce the width. Doesn't work.
1 vote -
Illustrator 24 does not memorize the artboards when saving as a PDF page
Hi, now I am facing an unpleasant problem.
After upgrading to the latest version of Illustrator (24), Illustrator stopped remembering the last selected artboard. I have to select it every time I save it to PDF. Quite annoying error. Has any of you met this before?
The next mistake is, if the PDF already exists, it will not notify you that it is already and overwrite it directly.More here: https://youtu.be/Yx8Dsw2-1Ho
Ales
PS: I also informed about it here: https://community.adobe.com/t5/illustrator/illustrator-24-does-not-memorize-the-artboards-when-saving-as-a-pdf-page/td-p/10751205
1 vote -
Opacity mask not working with freeform gradients
I am trying to make an opacity map with a freeform gradient. It previews correctly but as soon as i try to leave the dialog box it goes completely white. Doing exacly the same thing with the same objects but with a regular gradient instead works just fine.
10 votes
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