Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
1353 results found
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When clicked on file>export, the menus closes.
Operating System: MAC High Sierra
When clicking on export under FIle menu the menu closes, This is not expected as this might happen by mistake before the sub menu has opened.
This is also not consistent with photoshop file>export.
In photoshop when clicked on export menu under file, the menu will not get closed.1 vote -
Failed SVG 1.1 Import/Export in Illustrator CC 21.1.0 (Win)
Isolate Blending sets to default mode on all fonts when importing SVG-files to Illustrator and cause ”bitmap fonts” on printed paper in web browsers for Windows with embedded fonts from exported PDF-files from Illustrator.
Transform lines ignored in SVG-Import in Illustrator from scaled Graphic/Movie Clip from Animate CC 16.5.1.104 (Win).
<g transform="matrix( 0.25, 0, 0, 0.25, 0, 0) "></g>Tracking text failed and ignored in SVG-Import and Export in Illustrator (SVG-Export from Animate).
<text letter-spacing=”0.1”</text>
4 votesShould be fixed in version 30.0
Please test it and comment back if this still happens for you
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Resizing rotated rectangle using selection tool drags wrong side
If I use the rectangle tool to create a square/rectangle, rotate it (for example, 45 degrees), then try to resize using the selection tool, it resizes the wrong side. For example, if I drag the bottom left side, it moves the bottom right side.
I've included a screen record demonstrating the issue.
Operating system is Mac, Mojave, 10.14.6
Illustrator version is 25.0.1 (though this bug has been noticed in older versions)
1 vote -
White disappears on export
White disappears on export. Trying to save a jpeg.
This is not the first time I've experienced this.
I HATE that you insist on calling BUGS — IDEAS.
Adobe is the buggiest software on the planet.
Mac 0S 10.13.06
Illustrator 241 vote -
Collecting for Export marks document as edited
Select 'Export as Resource' and the document will become 'Edited'
Illustrator 29.0.11 vote -
Asset Export Undo Deletion
If I delete an asset from the Asset Export Panel, I cannot "undo" to bring it back. I would like to be able to do this in the same way as undoing to restore swatches, layers etc.
1 vote -
Illustrator v 24 asset export bug with sizing incorrectly
asset export bug, it does not export assets at the size selected but instead makes them super tiny and unusable. I have had to download the last version before that so that I can use asset export correctly with what I have selected.
1 voteHi,
Thanks for reporting the issue .
We are not able to reproduce the issue in house ,Kindly provide following info to nail down this issue:1. Kindly provide the test file via File→Package which you are trying to export in illustrator
2. Size at which it was exported
3. Any Specific format which was used to export viz. PNG,JPEG
4. Any Anti-aliasing option used during export
Kindly share the above with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.
Thanks and Regards
Ankit Goyal
Illustrator Team -
in Version 24.02 when trying to export a single PDF with all art boards AI will only export single pages, why?
I updated to 24.02 this morning and now I am unable to save PDF files as multi-page documents. No matter what setting I select AI will only export whatever artboard I am currently working on at the time of export. This was not an issue for me yesterday. So frustrated.
2 votes -
Export jpeg files become Recent Files
In my recent files when I first launch AI along with in the File Menu. If I choose to export jpegs files from an AI file, those files now become part of the Open Recent Files. Can we remove this so only files that were actually "opened recently" apprear in this menu, instead of opened recently and exported recently.
2 votes -
White disappears and Colour change on export
White disappears and colours change on export.
INSANE.Mac 0S 10.13.06
Illustrator 241 vote -
SVG Export Missing XML Encoding Tag
The latest updates to Illustrator (21.0.1) seems to have removed the all-important encoding tag required by browsers to render SVG appropriately when embedding etc. in an html page.
It exports the svg without this tag at the beginning of the file.
<?xml version="1.0" encoding="UTF-8" ?>14 votes -
Change size rotated objects swaps controling points
Hello, in some case illustrator starts behave like is shown in the video. When you want to change size, illustrator switch width and height control point
1 vote -
Exporting as PNG I am loosing part of my stroke
I'm having a problem while exporting as PNG from Illustrator CC. I use export for screens and I adjust the size width and high and choose PNG format to export. The when I open my image in png format my stroke is getting cut off. :/
I attached a file in png format and another file in jpg format with any problem.
2 votes -
"An Unknown Error Has Caused the Operation to Fail" Message When Trying to export TIFF.
iMac running OS X 10.14.2
Illustrator CC 2019Whenever I try to export an artboard as a TIFF using "Export As", I get the ubiquitous, yet EXTREMELY vague error message, "An Unknown Error Has Caused the Operation to Fail" a couple of seconds after Illustrator starts to process the image (progress bars gets about 25% of the way).
Now, the weird part is that I have no problem exporting the same artboard as a PNG or JPG using the same "Export As' option.
And before you ask, yes I uninstalled and then reinstalled Illustrator but it's still…
4 votes -
SVG Export - Style Tag (Angled Apostrophe) Issue
Hi,
I have recently stumbled upon a random issue with exporting SVGs from Illustrator (Desktop). I am recycling some previously used assets that I know work fine and are fully compatible with Articulate Rise (the eLearning tool I import the SVGs to).
For some reason, within the last week or so, something has changed. Now when I try to import my SVGs to Articulate, I get an error saying the file type is invalid. Having investigated this with the Articulate support team, we discovered that during the export process, Illustrator is adding a random invalid character (this one (`)).
…
4 votes -
Error: "Unable to export at this resolution" for jpeg at 300ppi
For larger artboards (6500 square), I'm trying to export them at 300ppi jpegs for print (as requested by the printer). Every time I try to export at 300ppi, I get the message "unable to export at this resolution, please lower the resolution and try again."
I've been informed of the Photoshop workaround, but we should be able to save vector files especially out as high res jpeg's straight from Illustrator!
2 votes -
crash cc2020 24.0 when export rasterized file with spot colors
Dear Sir. Madam,
when I export psd file after rasterized CMYK plus SpotColor illustrator CC20 24.0 crash.
please contact me for further information
thank you
Best Regards4 votesI am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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v29.2.1 image export (JPG & PNG) anti-aliasing "Art Optimized" not working
v29.0.1
Export image (JPG/PNG) w/ anti-aliasing "Art Optimized" on, images are perfect!After updating to v29.2.1
Anti-aliasing "Art Optimized" on -> not workingmacOS v15.2 (Mac mini M2 Pro)
Illustrator v29.2.1Morning v29.0.1, then update to v29.2.1 this afternoon. I'm pretty sure this is not a hardware problem. so i downgrade to v29.0.1. image export works perfect again.
3 votes -
Error css classes in svg export
In version before 26.2, applying a graphic style to a simple object (rectangle, line, etc.) allowed the name of that graphic style to be used as a CSS class in the an exported SVG. So a graphic style of "thick-outline" would become a CSS class called ".thick-outline" when the SVG file was exported with internal CSS.
Now, a useless class called "cls-1" is applied to the illustrator object instead, making re-use of overriding of the style in the SVG difficult. This is a regression that makes the usefulness of the SVG export feature limited.
See below for a…
6 votes -
Symbols in SVG-export flip vertically
Windows 10, 25.3.1, 64 bit,
File/Save as/SVG
I have Symbols, yes, it's a symbol-library for the web, saving them as svg (which is best for editing them further) flips the y-axis.
This problem was described first in 2014:
https://stephaniewalter.design/blog/illustrator-messy-export-svg-symbols-moment/https://stackoverflow.com/questions/37679919/svg-use-tag-displays-an-svg-icon-upside-down
Still, no change to this!
3 votes
.png){kind=link}
.png){kind=link}
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