Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
1353 results found
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Illustrator fails to export all text into final pngs or jpegs
I have been exporting images with text layers and I've noticed Illustrator seems to indiscriminately not export certain lines of text (not layer groups to be clear, but random lines of text). I don't know how to replicate this issue because it appears random, but I did include pngs of the file that I had this issue with most recently.
2 votesWe have been able to resolve the issue. You should not be running into this issue. Please do a relaunch or two to refresh the application.
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Anchor points drift and deviate from their original positions while an object is being rotated
Multiple rotations with positional deviation
1 vote -
Artboards not visible in list
I have 3 artboards...but only one shown in the list.
See screenshot, systemInfo.txt and AI file.
Export for Screens also lists one artboard.1 vote -
Unreliable EPS export from CC 2020
If I export a multilayered Illustrator file as an EPS from CC 2020, layers are not saved with the correct ones activated when the EPS is opened in Illustrator once again.
When I complete the same task in CC 2019 the layers are saved correctly.
This means that CC 2020 is not usable in its current state as a reliable production tool for generate EPS files.
MacOS 10.15.2
iMac Retina 5K, 27-inch, 20191 vote -
Hide File Extension on Export
It's very annoying that when exporting to .jpg, etc. the hide file extension box is automatically checked. This is awful. Why?!?
4 votes -
Sizes and coordinates get distorted in SVG export
Adobe Illustrator CC on Mac OS
I composed a graphic in Illustrator to use as a SVG Sprite in CSS. To make sure all my sprites render sharply I aligned my vectors to full pixel coordinates and sizes. Unfortunately those same coordinates end up on some slightly odd positions in the source of the exported SVG.
I used the "Export as..." function with Decimals set to 2.2 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.Thanks
Anish Kumar
Illustrator Team -
More issues with Export to svg
Found another issue with Export to svg in recent updates which means my svg's don't work down stream. Previuosly the first few lines of the svg read as
<?xml version="1.0" encoding="UTF-8"?>
<svg xmlns="http://www.w3.org/2000/svg" width="11030.35" height="1557.3" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 11030.35 1557.3">
<defs>
<style>
.cls-1 {
fill: #009540;
}but now the svg output has changed and the svg xmlns entry has changed format and some stroke-dasharray stuff has replaced the fill line, as below
<?xml version="1.0" encoding="UTF-8"?>
<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 11030.35 1557.3">
<defs>
<style>
.cls-1 {
stroke-dasharray: 0 0 1.86 1.86;
}This means that the svg as export…
1 vote -
SVG export from Indesign PDF not cropping to artwork
Part of my team's workflow involves exporting a PDF from Indesign 2021 (Mac) and then converting to SVG via Illustrator "Export As…" with "Artboards" unchecked. Illustrator 2021 and prior versions cropped the SVG export to the artwork, which is what we want. Illustrator 2022 and 2023 always crop to the artboard, even when it's unchecked.
What appears to be happening is that the Indesign pdf has a page sized clipping path which Illustrator used to ignore, but no longer does. I'm not sure if it's a bug or a feature, but we really need it to go back…
1 vote -
SVG export with Internal CSS and Layer names - not working suddenly in 26.2.1 - export does not contain layer names; omits some layers
Illustrator 26.2.1 CC on Mac OS (Intel)
Export used to export layer names with these settings.
Now it unexpectedly exports shortened group names.
How can I revert back to old Illustrator version?2 votes -
Do not loose focus for the Scale dropdown’s field in Export for Screens dialog after we choose a value
在“导出为多种屏幕所用格式（ctr+alt+E）”对话框中，选择“高度”“宽度”“分辨率”后，“缩放”编辑框应自动获得焦点，这样在选择上述选项后就可以直接输入所需数字，减少使用鼠标激活编辑框的操作，更加高效，体验更好。
2 votes -
Importing a PDF with only Spot RGB Colors inside treats the document as CMYK
I am exporting PDFs from an RGB file using 'Export for screens’ with a PDF Preset that converts to sRGB.
Any artboard that contains a ‘process’ RGB color (white, in my case) comes out as an RGB PDF file.
Any artboard that only contains Spot RGB colored elements is seen as a CMYK file when opened in Illustrator or imported in InDesign (which is my goal).My example file will export nicely until I hide the background layer to make my PDF transparent. Then the one with the (previously) white background becomes CMYK.
4 votes -
SVG text export inconsistent failure 23.0.1
On SVG export, one text node receives ID as expected, the other is wrapped in a <g> and given the id that should be on the text node (which has no id).
I don't know how to produce this result—it's happening intermittently in a large existing file. I was only able to whittle it down to an example, but this system won't let me attach an illustrator file (lol)
1 vote -
png file blurry after exporting file
my illustartor file logo is very good but when i export that file in png jpeg it looks like blurry...please can help me
7 votes -
Rotate tool doesn't center
When trying to select center while trying to rotate an object around another one, it doesn't center. It will put the center of rotation somewhere around the center of the second object. Like this everything rotated and copied is off center.
Not sure if it is related, but when selecting several items and want to align them horizontally, it just doesn't work. It is placed off the axis (imaginary horizontal line).
1 vote -
Colors dull when exporting png
OS: iOS High Sierra version 10.13.4
AI CC up to dateWhen I export my AI document and choose PNG format, the colors are dull. The colors are correct when I save using Export, legacy, PNG. I was told by adobe support twitter that they confirmed that they got the same result as me and to report the problem.
5 votes -
A semicircle shape gets exported as a circle in SVG
When I create a shape that is between a circle and a square, it is rendered as a circle in an SVG export, while a PNG export (via save for web) makes a good shape.
5 votes -
Slow/Won't Export/Won't Save
Have the latest version of Adobe Illustrator CC and the errors and error message are constant when exporting and saving.
3 votes -
Font weight lost in SVG export
When exporting to SVG the code seems to have lost the font weight atribute. We are exporting in bold and the old epxort used to include the code font-weight="700". The new code has ommited the font weight.
3 votes -
How to stop .tmp$$$ when export .png file on Illustrator from Avast Anti-virus
The cause of this annoying problem came from the ransomware shield function from Avast. This is an easy method to solve this problem.
- Go to Avast Antivirus user interface.
- Select the protection tab.
- Select ransomware shied.
- Protected folder by Avast Ransomware shield will appear.
- Click the checkbox of the protected file location that you choose to export which shown for protection.(C:\USER...\Pictures etc.)
- When you select, the message of the selected folder and "Stop Protection" button will appear.
- Click stop protection.
after this procedure, you can export .png file or else and preview it as you please. Please try...
2 votes -
Sequoia 15.1 (24B83) 29.1 doesn’t export type with stroke applied
Illustrator doesn't export stroke applied to a text element, it shows without the stroke. It only worked when stroke is outlined. Does anyone knows a way to fix it?
1 vote
.png){kind=link}
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