Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
1349 results found
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File overwrites without warning when exporting to PNG
When you Export a file as a PNG, check the "Use Artboards" and select a specific artboard, Illustrator overwrites your file without warning. This is not consistent with exporting to SVG.
2 votes -
Non HTTPS default link in SVG export
When Exporting SVG's from illustrator the SVG code output still links to the old http:// version of the w3.org website
Ideally the output would be as follows <?xml version="1.0" encoding="UTF-8"?><svg id="Layer_1" xmlns="https://www.w3.org/2000/svg"
As it currently exports http://www.w3.org/2000/svg
Google picks up non https links in your website code1 vote -
Export Save for Web resize by percentage does not work as it should
File>Export>Save for web> - When you change the size percentage, the new width and height number appear. The preview of the image does not change to reflect the new size. The resulting saved image does not reflect the new size. Only workaround is if you slowly click on width and height numbers, wait for the preview of the image to display the new size, and then click save. This has been a problem with all versions of Illustrator that I can remember. This happens on both Mac and PC, on all of the OS versions that I have…
1 vote -
Pantone or other book colors in a CMYK document look fine in Overprint preview mode but get exported to an RGB images as dull
When we add a Pantone or a different book color into a CMYK document, we can see how it looks 'for real' when we enable Overprint mode — all fair.
Then we would need to share this image with a client, so we export an RGB image... and this image shows out vivid book color as a dull-and converted-to-CMYK-and-then-to-RGB color — which is not what we have in mind.
This is a bug, honestly, I think, but also a request — we need to be able to export images as we see them in Overprint Preview mode... Ai respect overprints…
7 votes -
PDF files made on large artboards get downscaled incorrectly.
When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.
In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.
I then export the PDF saying it should downsample images to 300 DPI.
Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll…
13 votes -
Gradient expand in to separate colors when i'm trying to export files in EPS 10 in illustrator 23.1.1 version
macOS Mojave,
Processor: 2.3 GHz Intel Core i7
Memory: 16 GM 1600 MHz
Graphics: Intel HD Graphics 4000 1536 MBwhen i'm trying to export files in EPS 10 in illustrator 23.1.1 version all the objects filled with gradients are automatically expand in to separate colours and just because this EPS file size are increases.
1 vote -
Welcome Home Screen Preset Icons Oversized
- MBP running Mojave 10.14.6 and Illustrator 24.1
- Launching Illustrator – Home Screen appears as expected
- Have my prefs set to display Home Screen when no documents open
- Icons representing default presets [Letter, Postcard, Common, etc] are not positioned above the labels/sizes as they usually are [see attached screenshot]
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Screenshot 2020-05-31 at 1.19.27 AM.png 824 KB -
Screen Shot 2020-05-13 at 2.08.20 PM.png 1909 KB -
Screen Shot 2020-05-11 at 12.31.33 PM.png 1018 KB -
Screenshot 2020-04-30 at 14.56.30.png 618 KB -
Screen Shot 2020-04-25 at 5.26.24 PM.png 933 KB -
problema pantalla de inicio Adobe Illustrator - 24 abril.jpg 255 KB -
Adobe_Illustrator_2020_and_Illustrator_Bugs__Top__3672_ideas__–_Adobe_Illustrator.png 1511 KB -
Screen Shot 2020-04-23 at 10.19.02 AM.png 573 KB -
Screen Shot 2020-04-23 at 10.28.16 AM.png 461 KB -
Screen Shot 2020-04-23 at 9.33.15 AM.png 1620 KB -
Screenshot 2020-04-12 15.57.21.png 454 KB
29 votesI am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Center of rotation changes position after rotating with a dialog
Trying to rotate a path from a custom rotation location by entering the rotation as a value, not manually.
I'd expect that you can rotate from any given position by entering rotational values. As it is, your selected rotation position will instead default to center.
When you select a custom position to rotate a shape from, it only works if you manually rotate the object. You can't select a custom position and then type in a rotational value via enter or double-clicking on the rotate tool.
Win 11, Version 28.1
Video attached.3 votes -
New update (v24.0) save for web issue illustrator not responding while exporting
I can't export any file for web
illustrator crash and not responding while saving for web2 votes -
Type On A Path text not sticking exactly to path
When Type On A Path is applied to a circle, some type is input, and the type is rotated by effect (not permanently), the type no longer stays on the path.
1 vote -
Convert to Artboards doesn't work if there are Sublayers on the same Layer
I get the following error message when I try to convert a Rectangle to an Artboard when the rectangle exists on a layer that also contains a Sublayer:
"To create Artboards, select non-rotated rectangles that are not clipping masks."
OS: macOS Big Sur Version 11.5
Illustrator Version 25.4
2 votes -
Vertical Type Tool Not Working Properly
(See Image for reference)
When using the vertical type tool, it used to make a word have the letters stacked over each other. (like in column 'B) Now when you click with the Vertical Type Tool to type anything, it appears as image 'A'. I do not think its supposed to look like a word that has just been rotated 90 degrees? (like in column 'C')3 votes -
Paths disappear when exporting to jpg
When i export to JPG, or PNG some paths just disappear.
I'ts not the first time i have this problem.
I have updated the OS and Illustrator yesterday:
Illustrator Version: 23.0
OS: Mojave2 votes -
Error while exporting to DWG format
I am using Adobe Illustrator CC 2017
Operation cannot be performed due to unknown error. [PARM]
I get this error every time i trying to export my Ilustrator file in Dwg format.2 votes -
The vertical text get reversed in an exported PDF
July 2025 PDF export worked now when I export a PDF if a number is vertical it won't read it correctly for ex. 42 will read it as 24 it only happens with vertical text numbers
1 vote -
Image embed option in SVG options does not work
Environment:
OS: Windows 10 Home
Illustrator Version 23.0.3 (64 bit)Recreating the bug:
1. Create some Illustrator artwork with a linked image (.jpg, .png, etc).
2. Export an SVG through File > Export > Export As...
3. Select the Image > Embed option.The resulting SVG does not contain the image. This was an issue introduced with Illustrator 2019, the 2018 version worked fine. Right now I'm embedding the image into the AI file itself as a workaround and then exporting it using the same method since that embeds the image into the SVG, but it would be nice…
6 votes -
Illustrator does not embed a color profile when exporting artwork to PNG format
When exporting to JPG format there is option to select color profile and an option to embed the chosen color profile in file. There is no such support for PNG files and I find many times I am asked for a transparent PNG file for print work and am unable to embed color profile.
49 votes -
Unit issue with DXF exported from Illustrator
Hello,
Units are not correct when exporting DXF files from Illustrator CC.A 100 mm diameter circle exported from illustrator CC (22.0.1) is opened in Creo Parametric 4.0 (M070) and measures 2540 mm.
My CC options are in millimeters
$INSUNITS in DXF file should be defined to 4 = Millimeters
Actually it is exported with 1 and this is incorrect.Changing $INSUNITS from 1 to 4 in Notepad is not a sustainable solution !
Default drawing units for AutoCAD DesignCenter blocks:
https://www.autodesk.com/techpubs/autocad/acad2000/dxf/header_section_group_codes_dxf_02.htmThanks you for tanking in consideration this problematic.
Best regards
Nicolas Bourgeois
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04 - DXF system variables.jpg 75 KB -
04 - import DXF in Creo Parametric 4 M070.jpg 136 KB -
03 - export dxf options.jpg 58 KB -
02 - 100 mm circle.jpg 42 KB -
01 - Adobe Illustrator version and units.jpg 221 KB -
04 - import DXF in Creo Parametric 4 M070.jpg 136 KB -
03 - export dxf options.jpg 58 KB -
02 - 100 mm circle.jpg 42 KB -
01 - Adobe Illustrator version and units.jpg 221 KB -
dxf-explain 2.PNG 105 KB -
dxf-explain.PNG 88 KB -
testfile 100x100 sw to AI to Edrawings.PNG 53 KB -
import dxf window.PNG 21 KB -
testfile 100x100 sw to AI.dxf 37 KB
15 votesI am glad to update that this issue was fixed in 23.1 release.
Thank you for all the feedbacks.
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All PNG's exported are blurry
Every time I export a file to PNG, it comes out blurry. It also appears blurry when I turn on the pixel preview. I have never experienced this problem until I recently updated my version of Illustrator. Exporting to PDF does not cause an issue.
I am using Windows 10 Pro version 19042.746, with Intel(R) Core(TM) i5-10500T CPU @ 2.30GHz 2.30 GHz, Installed ram: 32.0 GB (31.8 GB usable), 64-bit operating system, x64-based processor.
Illustrator version 25.1
3 votes -
Adding assets to Asset Export
Illustrator 2018 is not letting me create a single asset from ungrouped layers. In the previews version the functionality was simple, you just select as many ungrouped layers and it would create a single asset.
Is this is a new fancy bug?
1 voteHi Paul,
You can create single asset from un-groupped layers by holding Opt/Alt key while adding the asset.
This is intended change in behaviour in Illustrator 2018, creating multiple assets in a single add operation was not possible earlier.
Thanks
Anish
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