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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1349 results found

  1. Rotate View Tool - Alt + Transform

    Using the alt+tranform and the rotate view together is impossible because the object flickers between dramatically different sizes.

    Replicate this bug by using the rotate view tool and rotating the view 180 degrees. When in this view, hold down alt and try to transform an objects scale. The object will flicker between sizes making it impossible to transform using alt.

    2 votes

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    0 comments  ·  Rotate View  ·  Admin →
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  2. Rotating with selection tool buggy

    When attempting to rotate a shape using the bounding box and the selection tool, in every version previous to 24.0 I just moved the cursor outside the bounding box a certain distance and the cursor would change to a bent arrow, allowing me to click and rotate. Ever since then, I've still been able to rotate the shape this way, but the cursor arrow doesn't change to the bent arrow icon until after I click, meaning I am unsure whether or not I am about to resize or rotate the shape.

    2 votes

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  3. Tilde key to move a pattern within shape not working

    My Tilde/Graves accent key is no longer working to transform a pattern within an object. Normally, I can rotate or move around a pattern when I hold it down without moving the object. It hasn't worked since my last update.

    41 votes

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  4. Constrain (shift key) doesn't work with Smart Guides turned on

    When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on top of each other.

    68 votes

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    72 comments  ·  Tools  ·  Admin →
  5. Clipping Path Dimensions disregarded when exporting JPG in version 28.5

    When using "File -> Export As" to create a JPG of your illustrator document, the size of the JPG includes artwork hidden by a clipping path and adds white space. Attached is an example where I've exported a JPG from versions 28.4.1 and 28.5. The JPG from version 28.5 added additional white space to the left, right, and top edges where artwork was hidden by a clipping path. This is not how Illustrator behaved previously. Is there a workaround?

    2 votes

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  6. white background when exporting selection to png

    When I try to export a selection to .png, it creates the png file with white background, and it doesn't give me the option to edit it like it did before. The PNG configuration part where this is done is gone.

    1 vote

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  7. Rotate polygon with 3 sides (triangle)

    (A) If I create a polygon with only 3 sides (triangle), then it has a centre that corresponds to a circle around the triangle.
    (B) If I rotate the triangle by 90° with the Rotate tool, the centre of the circumcircle is used. That is correct.

    (C) If I rotate the same triangle by 90° with the menu command "Object > Transform > Rotate", then suddenly the centre of the bounding box is used as the centre of rotation. This is wrong in my eyes. Also, this new centre point remains.

    2 votes

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  8. Transparent PNG exporting fine but gives black background when importing

    I used Illustrator 24.1.1 to export transparent PNG images. I can use these images in other programs and as web images but when I want to use them in Illustrator again it opens with a black background. I've tried to copy and paste the images, I've tried to place it and even to open it and then drag it to my workspace. Nothing works. I'm using Windows 10.

    2 votes

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  9. Problem ingesting then reexporting SVG with transform attributes

    Take an SVG file with transform attribute which contains some translate(x,y) distance. Illustrator will open it fine, but if you re-export (save for screens), transforms are mangled and go outside the svg viewport.

    Please investigate, maybe it's worth to wipe the transform attributes completely when saving to a new SVG file?

    I attached the example SVG file. Disregard the fills, they were originally set to consume CSS-variables but Illustrator wiped them (which is another potential bug). For example, fill would be like: fill="var(--c-color-semantic-codsen-roundel-bg)".

    Thank you.

    1 vote

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  10. sig malfunction

    When exporting a svg for screens the height and width tag has gone missing in the exported svg-file so the appear in odd sizes in my projects – I worked in the pro version og ai – whish I hadn't upgraded :)

    1 vote

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  11. Can't randomly rotate an object anymore

    Working in Illustrator 23.01, I'm no longer to hover over the corner of an object and have the curved arrow show up so I can randomly rotate. What's up? I need this feature.

    3 votes

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  12. Libraries panel doesn’t show up on a second screen

    I'm working on 2 screens. My Libraries panel is only visible when the panel is on the main Screen (Screen N°1).
    Or I need to place all my panels on my second screen to have my main file only.

    To be able to have the contents of my Libraries i have to place the Libraries panel on my main screen.
    I would like to have it on the second screen.

    1 vote

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  13. PDF file with Opacity Mask using a 1-Bit tiff when Exporting PNG with Anti-Aliasing TURNED OFF does not render correctly.

    BUG: When exporting a PDF file as a PNG containing an Opacity Mask made with a 1-Bit tif file AND Anti-Alias turned off in the PNG Export options does not render correctly. The opacity mask is not WYSIWYG in the exported PNG file. The PNG file contains part of the mask information (from left to right).

    The same issue occurs when opening the same PDF file in Adobe Photoshop. If the Anti-aliasing is turned off the resulting PNG is incorrect (although the thumbnail in the PDF import screen IS correct.

    If Anti-aliasing is turned ON in either scenario…

    1 vote

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  14. Circular Text Rotation different on newest update.

    Opening a file with perfectly centered text on a circle is now off center. Live rotating seems to make the text hop around the circle not conforming to the rotation.

    2 votes

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  15. Placing/opening/importing DXF broken in Illustrator 2021

    1. Windows Version 10,Adobe Illustrator V25.0
    2. Placing DXF into AI dosuments
    3. Used to work fine in previous version
    4. No error, just a blank import. Since the new version of Illustrator (2021 / v25), the place or open option for DXF files no longer works for old format DXF files. Autodesk Fusion 360 exports/ saves DXF file in an very old version. (I assume this is to maintain compatibility with older CNC machines.) The version they export is AC1014. We used to be able to open /place these DXF files into Illustrator 2020, but with the release of Illustrator 2021, these…
    7 votes

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  16. svg text

    Exporting SVG on Illustrator CC 2019 23.0.2 on MacOS 10.14.3 is giving inconsistent results in regards to text. I am trying to export a file as an SVG with Font option set to SVG. However, the SVG file exported has some texts converted to paths or outlines and some texts are preserved as texts, which is what is desired. We have also tried this under Illustrator CC 2019 23.0.1 on Windows 10 Home with same results. We have included a sample file for you to test.

    5 votes

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    Hi Akshay,

    We were able to confirm the issue that you see. The issue indeed does not happen with Illustrator 2018 (22.1).

    We identified hyphenation as the potential culprit. To workaround the issue, either disable hyphenation in the Paragraph panel or make sure text does not get hyphenated.

    We are sorry that you experience the issue and are working on fixing the issue.

    The Adobe Illustrator Team

  17. Exportation of Devanagari in SVG

    There is an annoying bug in the export or save as... SVG, when the artwork contains devanagari script.
    I attach to this post 3 screenshots of a very simple artwork made of 1 background picture and 2 texts, one in Hindi, the other one in French. The fonts used are the beautiful Adobe Devanagari fonts (bold and bold-italic).
    I have used either save as... or export as... and reopened them in Illustrator, with different results, then made a copy of my screen..
    If you open the 3 files for example in Photoshop, you will see that they are all…

    1 vote

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  18. High Sierra rearranged PDF Preset order

    After updating my Mac to High Sierra, the PDF export presets are all in seemingly random order with no way to rearrange them. This isn't true in any other CC application.

    3 votes

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  19. Illustrator exports SVG with font set to ArialMT

    When we export artwork from Illustrator with text formatted with the Arial font, the SVG code has the font set to ArialMT (the old Postscript name). This generally isn't a problem unless the image is displayed on a system that does not have the ArialMT font installed.

    Short of changing the SVG code, is there anyway of preventing Illustrator from using the old Postscript name for the Arial font.

    It seems to be same with artwork created on MacOS and Windows.

    Inkscape does not have this problem.

    2 votes

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  20. Fonts change after reopening Illustrator file

    I created a mailer in Illustrator with around 10–12 artboards and exported everything perfectly with the correct fonts. When I reopened the same file after two days to make changes, all the fonts had changed automatically, some text had disappeared, and the layout no longer matched my earlier exported JPGs. The fonts were installed and displaying correctly at the time of the first export, so the issue only appeared after reopening the saved file. I’ve attached the before/after GIF to show the difference.

    5 votes

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