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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1353 results found

  1. svg text

    Exporting SVG on Illustrator CC 2019 23.0.2 on MacOS 10.14.3 is giving inconsistent results in regards to text. I am trying to export a file as an SVG with Font option set to SVG. However, the SVG file exported has some texts converted to paths or outlines and some texts are preserved as texts, which is what is desired. We have also tried this under Illustrator CC 2019 23.0.1 on Windows 10 Home with same results. We have included a sample file for you to test.

    6 votes

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    Hi Akshay,

    We were able to confirm the issue that you see. The issue indeed does not happen with Illustrator 2018 (22.1).

    We identified hyphenation as the potential culprit. To workaround the issue, either disable hyphenation in the Paragraph panel or make sure text does not get hyphenated.

    We are sorry that you experience the issue and are working on fixing the issue.

    The Adobe Illustrator Team

  2. Rotate View Tool - Alt + Transform

    Using the alt+tranform and the rotate view together is impossible because the object flickers between dramatically different sizes.

    Replicate this bug by using the rotate view tool and rotating the view 180 degrees. When in this view, hold down alt and try to transform an objects scale. The object will flicker between sizes making it impossible to transform using alt.

    2 votes

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    0 comments  ·  Rotate View  ·  Admin →
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  3. Illustrator CC won't embed color profile correctly

    Windows 10 64-Bit
    Illustrator 22.0.1

    Whenever I am saving an Illustrator .ai file with the checkbox for embed color profile checked, the resulting file does not have a color profile embedded correctly. When I reopen that file in Illustrator it seems to have the correct profile embedded but in Bridge or InDesign the file appears to have no color profile attached. If I export the same file as .psd file Illustrator embeds the color profile correctly.
    My colormanagment is synched via Bridge.

    8 votes

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  4. Stroke displaying incorrectly and offset path broken

    In the first screenshot i show where i have duplicated an outlined letter R and rotated and it is rendering the stroke differently on both.
    I have also had issues with using offset instead where the stroke is broken on some letters even though the path is closed, see other screenshot (Q).

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  5. Playing Save for Web operation from action produces different result than a direct operation

    1. Rename the .txt file to .aia
    2. Load this file as a set into Actions panel
    3. Open the .ai document (make sure that linked .tif file is loaded)
    4. Export the file using Save For Web command. Set size to 200% and save the result as 1.jpg
    5. Run the 'Test' action form the loaded set. Save the image as 2.jpg

    Compare both files. 2.jpg is looking more red than 1.jpg
    No profiles attached to JPGs.

    1. Run the action again
    2. While the S4W dialog is open, go to Optimize menu (hamburger button in top right corner) and disable 'Convert to sRGB' option

    The…

    20 votes

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  6. PDF export no longer represents brushes used correctly

    I have used some vector brushes in illustrato (see highlights). When file saved as a pdf the brushes no longer correctly represent what's in the file, they seem to lose a lot of their transparency. I sell the mentioned brushes on exchange (HighlightsandShadows Brushes) as well so I would like this fixed. Both viewing the pdf file and opening in ai show the wrong results.
    This problem has occurred since upgrading both mac os and illustrator to latest

    However if i open the ai file in shop it looks as it should.

    1 vote

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  7. SVG The Gradient go to black and the mask failed

    Hi, I use 26.2.1 version, I close illustrator and restart and export SVG, with Presentation Attributes, the Gradient go to black and the mask failed.
    I have surveryed file and report, you can see that.

    4 votes

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  8. Save Adobe PDF compression resolutions are mixed up

    When you go to Save As and select PDF, and go into the Compression tab there are three sections of settings for image qualities and resolutions, Color, Grayscale and Monochrome. The bug is that the Monochrome Bitmap settings are ignored and grayscale settings are used instead.

    If you look at my PDF export settings screen shot you will see that Monochrome was supposed to export at 600dpi and Grayscale at 200. The Monochrome image in the resulting PDF file came out at 200 dpi instead. The Grayscale image came out at 200 dpi as well.

    Thanks! Hope it gets fixed…

    3 votes

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  9. Tilde key to move a pattern within shape not working

    My Tilde/Graves accent key is no longer working to transform a pattern within an object. Normally, I can rotate or move around a pattern when I hold it down without moving the object. It hasn't worked since my last update.

    41 votes

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  10. "Use Artboards" unchecked and still exporting artboards for SVG files

    For PNG files, artboard is exported on first save, then saves correctly on the second attempt for whatever reason. Not so lucky with SVG. Having to manually export each one, open in a new window, crop the artboard, repeat...

    2 votes

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  11. Constrain (shift key) doesn't work with Smart Guides turned on

    When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on top of each other.

    68 votes

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    72 comments  ·  Tools  ·  Admin →
  12. Rotating with selection tool buggy

    When attempting to rotate a shape using the bounding box and the selection tool, in every version previous to 24.0 I just moved the cursor outside the bounding box a certain distance and the cursor would change to a bent arrow, allowing me to click and rotate. Ever since then, I've still been able to rotate the shape this way, but the cursor arrow doesn't change to the bent arrow icon until after I click, meaning I am unsure whether or not I am about to resize or rotate the shape.

    2 votes

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  13. Objects with Perceptual Gradients applied (and no Dither) gets rasterized fully on PDF export, instead of becoming clipped rasters

    It still rasterizes the whole object, rather than converting it to a clipped bitmap (unless you also enable Dither though).
    Here’s a demo.

    6 votes

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    0 comments  ·  Gradients  ·  Admin →
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  14. Rotate polygon with 3 sides (triangle)

    (A) If I create a polygon with only 3 sides (triangle), then it has a centre that corresponds to a circle around the triangle.
    (B) If I rotate the triangle by 90° with the Rotate tool, the centre of the circumcircle is used. That is correct.

    (C) If I rotate the same triangle by 90° with the menu command "Object > Transform > Rotate", then suddenly the centre of the bounding box is used as the centre of rotation. This is wrong in my eyes. Also, this new centre point remains.

    2 votes

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  15. Rotation too easily happens! Screws up resizing and selecting.

    This claims to be answered in an earlier post but it isn't. The only solution is too zoom way in and select or undo the rotation when you notice it. If you have to hit the item in the toolbar each time you make a selection to nullify this it's ridiculous. Totally unprofessional and unproductive. Give us a solution please!! Your programmers have to have realized this by now.

    4 votes

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  16. Transparent PNG exporting fine but gives black background when importing

    I used Illustrator 24.1.1 to export transparent PNG images. I can use these images in other programs and as web images but when I want to use them in Illustrator again it opens with a black background. I've tried to copy and paste the images, I've tried to place it and even to open it and then drag it to my workspace. Nothing works. I'm using Windows 10.

    2 votes

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  17. Problem ingesting then reexporting SVG with transform attributes

    Take an SVG file with transform attribute which contains some translate(x,y) distance. Illustrator will open it fine, but if you re-export (save for screens), transforms are mangled and go outside the svg viewport.

    Please investigate, maybe it's worth to wipe the transform attributes completely when saving to a new SVG file?

    I attached the example SVG file. Disregard the fills, they were originally set to consume CSS-variables but Illustrator wiped them (which is another potential bug). For example, fill would be like: fill="var(--c-color-semantic-codsen-roundel-bg)".

    Thank you.

    1 vote

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  18. Libraries panel doesn’t show up on a second screen

    I'm working on 2 screens. My Libraries panel is only visible when the panel is on the main Screen (Screen N°1).
    Or I need to place all my panels on my second screen to have my main file only.

    To be able to have the contents of my Libraries i have to place the Libraries panel on my main screen.
    I would like to have it on the second screen.

    1 vote

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  19. Can't randomly rotate an object anymore

    Working in Illustrator 23.01, I'm no longer to hover over the corner of an object and have the curved arrow show up so I can randomly rotate. What's up? I need this feature.

    3 votes

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  20. sig malfunction

    When exporting a svg for screens the height and width tag has gone missing in the exported svg-file so the appear in odd sizes in my projects – I worked in the pro version og ai – whish I hadn't upgraded :)

    1 vote

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