Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
1353 results found
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Exporting Issue
Whenever I go to export a file, the exported image shows a non existent image/layer that is not in or showing on the document when open.
The first image below shows what I export from illustrator, the second is what I screenshot inside the file, aka what I'm trying to have as the exported image.
If anyone has a solution to this problem, it would be greatly appreciated if you can help out a guy with no ideas on how to fix it.
Thank you
2 votes -
Exporting layered PSDs = Error 2393
Illustrator 27.8.1 64-bit
OS: Windows 10Exporting AI to layered PSD fails, regardless of DPI or whether artboard exporting is enabled. Flattened PSD export still works. This process ultimately locks up and completely crashes Illustrator.
Steps: File -> Export -> Export as...
Attempting the process with a third party export script also locks up Illustrator.
1 vote -
very slow when exporting multiple PDFs. If I export page by page it works fine but when you switch to multiple PDFs at the same time the tim
very slow when exporting multiple PDFs. If I export page by page it works fine but when you switch to multiple PDFs at the same time the times become really long.
1 vote -
Ctrl+arrows in Package dialogue
Ctrl+arrows stop at underscores in Save-Export-other 'system' dialogues, but don't in native dialogues. We heavy rely on underscores in our naming convention, so please make it work as it should be.
17 votes -
AI2Key plugin not showing when exporting
Using Mac OS Big Sur 11.2, on an iMac (Retina 5K, 27-inch, Late 2014), 4 GHz Quad-Core Intel Core i7, 32 GB 1600 MHz DDR3, AMD Radeon R9 M295X 4 GB
The option to export Illustrator files to Keynote files: File > Export > Export as... doesn't show the Keynote file Option any more. I am using the plugin created by Christian Holz – @cholz – for over 5 years but it doesn't show up since the last updated of Illustrator a couple of weeks ago and it last update v.25.1 from yesterday didn't fix it. Will it be possible…
4 votes -
Rotation of a text while Snap to Grid is on
You can't rotate a text with the Rotate tool when Snap to grid is on.
Please watch the GIF attached.
Then try to replicate.
Open the attached document.
Enable Snap to Grid.
Select text.
Grab Rotate tool.
Hold Shift (or even do not).
Try to rotate the text.
Failure?
If yes, move it a bit to the side (with snapping still on) and try again.
Experiment a bit with different positions.12 votesAppears to be fixed in the latest Beta 29.5.0.15!
Please confirm it and comment back.
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Unwanted Artwork when placing a CC Library asset and when exporting as SVG
I remember voting and commenting on a UV report mentioning this with CC libraries, but cannot find it anymore.
Lately there have been 2 forum posts mentioning unexpected artwork added to an SVG export.
I suspect that the New Document Profile that they use contains the artwork, at least I can replicate that behaviour, but I have not seen that confirmed by the posters.
Add artwork to a new document profile and it will appear on assets export to SVG and when alt dragged from a CC Library.
https://community.adobe.com/t5/illustrator-discussions/exporting-svg-asset-brings-unwanted-document-with-it-each-time/m-p/14523526#M402908
https://community.adobe.com/t5/illustrator-discussions/why-are-my-assets-being-exported-with-additional-artwork-when-i-export-them-as-svgs/m-p/14557989#M404661Movie enclosed
3 votes -
Incorrect file extension when exporting to *.png
Hello! When I try to export an illustration to *.png, the file generated ends up with a *.dwg extension. If I rename the *.dwg-file to *.png and open it it's still a valid *.png file.
The export is done using File->Export->Export As... Select *.png as file type, type a filename (with no dot in it), press Export. Select Resolution 150ppi, press ok. A *.dwg file is now created at the selected path
1 voteThere seem to be a fix implemented, and this behaviour is presumably gone.
If you ever encounter anything like this again — please comment back.
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Transparency mask not displaying correctly, exporting error
When using transparency mask, strange bars of masked areas appear in the artwork. This error occurs in when I export the graphic as a jpeg, etc.
3 votes -
Text with small caps is not exported correctly to SVG
When setting the small caps variant to a piece of text, this information gets lost on SVG export.
How to reproduce (Winx64, 23.0.3):
- Create a new document
- Add some text, e.g. "Some Text"
- Activate the small caps property for the text
- Export the document to SVG via File -> Export -> Export As...In the resulting SVG document, the text does not appear as small caps but instead is capitalized, e.g. "SOME TEXT".
Expected behaviour: the text should appear with small caps with the help of the font-variant: small-caps; CSS attribute.
2 votes -
Upside down text stroke disappears when exporting
When I go to export files in illustrator any upside down font with a stroke that has not been outlined shows up in the jpeg without the stroke.
3 votes -
GPU performance causes screen artefacts
In AI 25.4, when GPU Performance is enabled, at some point when working on a file, or switching between screens, thin vertical and horizontal black lines will appear. They seem to flash on and off for a second or more as though Illustrator is switching between tabs or other open applications.
I've tried to take a screenshot/video when this happens but it doesn't show up, if you look at the screenshot/video, it's as though those lines were never there.
When GPU Performance is disabled, the issue goes away.
iMac (Retina 5K, 27-inch, 2019)
3.6 GHz 8-Core Intel…9 votes -
Exporting to PNG with smaller dimensions than artboard creates blurry edges
If you have an artboard, let say sized at 160x160px, and export down to 1/10th the size (e.g., 16x16px) the export will be blurred on both the Y and X-axis in Illustrator version 24.
I have attempted to uninstall Adobe (both with and without my preferences), I have attempted to change the the PPI/DPI settings as well. Nothing seemed to fix this.
The only workaround I can find currently is to reinstall version 23, which will soon be removed from the creative cloud.
4 votes -
SVG EXPORT DOES NOT WORK!!!!
This is not a feature request this is a BUG. SVG import does not work at all.
2 votes -
"Twist" effect doesn't work on horizontal or vertical lines
I'm trying to to "twist" a single line () using the Effects panel, but the line only shows twisting when the effect is applied and then rotated diagonally.
1 vote -
PDF export misses
After performing "Save a copy" and choosing the PDF, the PDF created does not contain all the art of the artboard. It seems random with no consistency as to what is affected.
- Sometimes ungrouping helps, 50%. Most often I have to delete the art and replace it.
- Could even be the same art that appears on another page, so its not errors in the art.
- Could be copy or vector work.
- Does not matter if its save as smallest size or other size1 voteThe team would need the test file you can reliably reproduce the problem, the steps to reproduce it, the exact OS specs and the version of Illustrator used. A video can also help to study the issue.
If you can share the file publicly — please attach it in the comments. If if you are not allowed to do so or you do not want to make it public — you can send it over to sharewithai@adobe.com
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Stuck on Rotate or Reflect Tool - Wacom Input Device
I have run into this issue many times over the years (multiple AI versions) and figured I'd add to the posts about it.
When using either the Rotate or Reflect tool, Illustrator often gets stuck. What I mean by stuck is that after trying to rotate or reflect some artwork, the Rotate or Reflect tool remains active as if you never released right click. This makes it so that every subsequent movement just rotates around the artwork as though you were still holding down right click. If you try to click elsewhere in the program, nothing happens. Clicking with a…
13 votes -
Save/Export Dialog Fails on macOS 26 Beta — System UI Freezes After Error
Operating System:
macOS 26 Beta (Tahoe), latest developer beta as of July 2025
Mac model: MacBook Pro M2 (2022)Adobe Illustrator Version:
Latest available via Creative Cloud as of July 3, 2025 (v28.x.x)Steps to Reproduce the Issue:
Open Adobe Illustrator.
Create or open any file.
Go to File > Save As or File > Export.
The system attempts to open the save dialog but fails.
The following error appears:
“The save file operation failed. The save file operation failed to connect to the open and save panel service.”After that, core macOS interface components freeze, including:
Finder
The…
1 vote -
1 vote
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Live shapes loose their controls in Transform panel once they become a part of a compound shape
If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
Isolation mode does not help.…
12 votes
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