8092 results found

1. Turn off Smooth Tool slider

   I'm not sure if this is a bug or I just don't know what I'm doing so apologies if this is no the right place to post.

   A few days ago I chose Object > Path > Smooth rather than using the Smooth tool as I normally do. A slider popped up which was actually rather useful. But now whenever I hold option to use the smooth tool (while using the Pencil), this slider dialog pops up directly over the area I am trying to see. Is there a way to turn this back off? Thanks!

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   11 comments  ·  Tools  ·  Delete…  ·  Admin →
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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   While there is still no way to completely disable the Smooth panel when the Smooth tool is picked, the bar now remembers its position and better picks the initial location.

   Please comment on this behavior and upvote if you think there still should be an option to not show it.

2. オプティカルカーニングのテキストにタブを設定しても揃わない - Optical kerning text does not align when tabs are set

   「文字間のカーニング：オプティカル」のテキストに「タブ」パネルで「タブ位置」と「リーダー」を設定しても、タブの位置で文字が揃わない。

   MacOS Monterey（12.7.4） + Illustrator 2024（28.4.1）

   再現手順:
   1. テキストオブジェクトに文字パネルで「文字間のカーニング：オプティカル」を設定する
   2. 「タブ」パネルで「タブ揃え」、「タブ位置」、「リーダー」を設定する

   期待された結果:
   指定したタブ揃え・タブ位置でテキストが揃う

   実際の結果:
   指定したタブ揃え・タブ位置でテキストが揃わない

   回避方法:
   ・テキスト中のタブのみに「オプティカル」以外のカーニングを設定する
   ・タブを設定したテキストでは「オプティカル」以外のカーニングを利用する

   「オプティカル」以外のカーニングを利用すれば回避できますが、フォントや文字の内容によっては「オプティカル」を使いたいこともあります。その都度タブのみに「メトリクス」等を設定するのは手間がかかります。また、「リーダー」に記号等を設定しなければテキストは揃いますが、それではタブの機能を利用する意味がありません。
   InDesignにも同様の機能がありますが、カーニングの設定が何であれテキストの位置はタブ位置で揃います。
   ユーザーの工夫で回避するのではなく、Illustrator側が改善すべき挙動だと考えます。

   ---Use translation tools---

   When "Tab" and "Leader" are set on optical kerning texts, texts are not aligned at the tab position.

   Steps to reproduce:
   1. set optical kerning to the text.
   2. set tab alignment, tab position, and leader in the "Tabs" panel.

   Expected result
   Text is aligned at the specified position.

   Actual result:.
   Text is not aligned at the specified position.

   Workaround
   - Set kerning other than "optical" only for tabs in text.
   - Use kerning other than "optical" for tab-set text.

   We can get around this by using kerning other than "Optical", but we want to use "Optical" for some fonts and content. It is time-consuming to set "Metrics" etc. only for tabs each time. Also, if "Leader" is empty, texts will be aligned, but that does not make sense to use tab feature.
   InDesign has a similar feature, but whatever kerning setting is, texts are aligned at the tab position.
   I think Illustrator behavior should be improved, rather than working around it with user ingenuity.

   「文字間のカーニング：オプティカル」のテキストに「タブ」パネルで「タブ位置」と「リーダー」を設定しても、タブの位置で文字が揃わない。

   MacOS Monterey（12.7.4） + Illustrator 2024（28.4.1）

   再現手順:
   1. テキストオブジェクトに文字パネルで「文字間のカーニング：オプティカル」を設定する
   2. 「タブ」パネルで「タブ揃え」、「タブ位置」、「リーダー」を設定する

   期待された結果:
   指定したタブ揃え・タブ位置でテキストが揃う

   実際の結果:
   指定したタブ揃え・タブ位置でテキストが揃わない

   回避方法:
   ・テキスト中のタブのみに「オプティカル」以外のカーニングを設定する
   ・タブを設定したテキストでは「オプティカル」以外のカーニングを利用する

   「オプティカル」以外のカーニングを利用すれば回避できますが、フォントや文字の内容によっては「オプティカル」を使いたいこともあります。その都度タブのみに「メトリクス」等を設定するのは手間がかかります。また、「リーダー」に記号等を設定しなければテキストは揃いますが、それではタブの機能を利用する意味がありません。
   InDesignにも同様の機能がありますが、カーニングの設定が何であれテキストの位置はタブ位置で揃います。
   ユーザーの工夫で回避するのではなく、Illustrator側が改善すべき挙動だと考えます。

   ---Use translation tools---

   When "Tab" and "Leader" are set on optical kerning texts, texts are not aligned at the tab position.

   Steps to reproduce:
   1. set optical kerning to the text.
   2. set tab alignment, tab position, and leader in the "Tabs" panel.

   Expected result
   Text is aligned at the specified position.

   Actual result:.
   Text is not aligned at the specified position.

   Workaround
   - Set kerning other than "optical" only for tabs in text.
   - Use kerning other than… more

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   Under Review  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Artboard orientation changes from vertical to horizontal (portrait to landscape) by itself

   After update to 28.3, some artboards are switching orientation by themselves. It's not specific to content or number of artboards, apparently. Sometimes I just open a document with some artboards and hover my cursor over them (not even clicking anything) and the artboard just flips orientation from vertical to horizontal. Most of my work consists on social media posts (1080x1920px or 1080x1350px) witch now Illustrator insists in automatically switching to Landscape for no apparent reason.
   By the way, the content is not flipped, just the artboard. And not all of them, usually just one out of the 10 or 20 artboards in the document.

   After update to 28.3, some artboards are switching orientation by themselves. It's not specific to content or number of artboards, apparently. Sometimes I just open a document with some artboards and hover my cursor over them (not even clicking anything) and the artboard just flips orientation from vertical to horizontal. Most of my work consists on social media posts (1080x1920px or 1080x1350px) witch now Illustrator insists in automatically switching to Landscape for no apparent reason.
   By the way, the content is not flipped, just the artboard. And not all of them, usually just one out of the 10 or 20… more

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   18 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The fix is pushed into Global Availability build 28.6.

   If it misbehaves still — please comment back.

4. Group Selection and Selection Tool move individual points and handles

   When using the Group selection tool, I highlight an object by clicking it and then try and move it. Rather than moving the object highlighted, the tool selects a single point - grabs it - and I move that single point instead. This often leads to a crash of the application.

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   10 comments  ·  Tools  ·  Delete…  ·  Admin →
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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The solution to this problem is to disable the dedicated 'Show handles when multiple anchors are selected' option in Preferences > Selection & Anchor Display. 

   Usually it is off by default and does not interfere.

   However, when it’s enabled, Illustrator displays all handles for all selected art when Group Selection tool is used, and it can lead to accidental handle changes when moving the art.

   If you have it disabled but still have problems — please comment back.

5. SVG text exportation creates a fragmented code

   All texts I wrote in a drawing, when exported to SVG files, were not anymore consistent: fragments of texts were overlapping each others.
   I opened SVG file using a text reader and I discovered that my texts were unnecessarily fragmented in many parts that finally were badly rebuild in the code.

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   11 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Illustrator 2022 Ver 26.0.1: Freezes/Crashes on Exit

   Illustrator 2022 works fine, launches as usual. Yet when exiting the software, no matter if used or not, it freezes. The only way to properly exit the app is via Task Manager: End Process.

   Software has already been stress tested, cleaned up and reinstalled. Issue doesn't persist in previous version.

   System Information:
   Edition Windows 10 Home
   Version 21H1
   Installed on ‎20-‎Jun-‎21
   OS build 19043.1288
   Experience Windows Feature Experience Pack 120.2212.3920.0

   18 votes

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   17 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

7. When using optical type feature, since the update it displays the type as if it has no spaces?

   Running version 25.3 on illustrator.

   16.21 indesign.

   Since updating me and a few people i know who also use the software across indesign and illustrator have seen when using the optical type feature, it displays the type as if it has no spaces? Type treatment is thrown off to what is traditionally correct. Please fix this! This will have a massive knock on affect with branding agencies if rules are changing regarding such simple things.

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   8 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

8. Envelope Distort with a top object that has curves with only one handle makes the contents tangled and broken

   When I try to use envelope distort it makes all of the type look crazy. I have used it successfully in the past, I unchecked the distort button in options. Not sure how to solve, I restarted and reinstalled Illustrator — still not working. The attached image shows the 2 elements I am trying to distort and the bottom shows the result I get.

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   6 comments  ·  Meshes, Distortion  ·  Delete…  ·  Admin →
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9. Can't input search or rename Japanese in the Creative Cloud Library panel

   • Windows 10 20H2
   • Illustrator 25.1

   Can't input Japanese in the Creative Cloud Library panel.

   • Input Japanese in the search box
   • Rename the registered library in Japanese

   Checking with 3 PC.

   Original message (written by Japanese) :

   Creative Cloud ライブラリのパネルで、日本語入力ができません。

   • 検索ボックスで日本語入力ができない
   • 登録済みのライブラリに対して日本語でのリネームができない

   3台のPCで確認をしています。

   18 votes

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   5 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

10. Line tool is immune to the Constrain Angle

    When you set up Constraint Angle to 30 or whatever is different form 0 or 90, pick up Line tool and hold Shift, it still snaps to 0, 45, 90, 135... instead of 30, 75, 120, 165...

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    6 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Hooray, it is fixed in the latest Beta 29.5.0.15 — the Constrain Angle is now respected as expected for the Line Tool. Please test it and comment back.

11. delete anchor point tool selecting bottom object

    When two anchors of different objects are layered on top of one another, the delete anchor point tool will always select the bottom object, whether I have the top object selected or not. The add anchor point tool and direct selection will select the top object, but I want to be able to delete the anchor from the top object without having to go into isolation mode. This wasn't the case in the previous version.

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    Under Review  ·  6 comments  ·  Tools  ·  Delete…  ·  Admin →
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12. Closing while saving dialogue box has a grammatical error.

    The close-while-saving dialogue box says "Close anyways" as an option which bugs me because it should read as "anyway" not "anyways." The latter is grammatically incorrect. Not to mention that "getting saved" is also wrong and should be "being saved"

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    18 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Anish Kumar responded

    We have the fix available in the latest release, where we have redesigned this dialog. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.1

    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Thanks
    Anish Kumar

13. Blend tool with Freeform Gradients does not working properly

    Blend tool not working with shapes that contain gradients. (preview box is greyed out as well)
    It won't work from the start with shapes that already contain gradients and only produces black shapes and an error message when the color is applied after making the blend.

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    1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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14. Illustrator Keeps Crashing

    Illustrator crashes every time I use it. I could be drawing for two minutes and it will crash out of nowhere. It often lags as well. I have the newest update and have tried uninstalling and installing it and still it continues to crash. I am using Windows 10 Pro with illustrator.

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    4 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    We have fixed the issues reported in this thread. Please create a new issue if you see a Illustrator Crash on latest builds.

15. Gradient tool issues

    1. Handles on on object's Gradient Annotator are difficult to adjust once a gradient has been dropped. Usually, handles simply don't respond. User needs to start from scratch and create a brand new gradient rather than make small adjustments to existing ones.

    2. Repeated but not consistent bug: adjusting one gradient causes changes to unrelated gradients on same document.

    3. Live preview of gradient tool is prohibitively slow, esp when gradient is anywhere near an existing Effect.

    FIX: Allow us to toggle the preview effect.

    1. Dropping a color onto the gradient slider, color creates a new color-point onto slider, immediately next to existing color-point, rather than dropping color onto the existing color-point, creating extra color points. Usually happens further than the desired color, usually black or white leftover from default gradient. See attachment.

    1. Handles on on object's Gradient Annotator are difficult to adjust once a gradient has been dropped. Usually, handles simply don't respond. User needs to start from scratch and create a brand new gradient rather than make small adjustments to existing ones.

    2. Repeated but not consistent bug: adjusting one gradient causes changes to unrelated gradients on same document.

    3. Live preview of gradient tool is prohibitively slow, esp when gradient is anywhere near an existing Effect.

    FIX: Allow us to toggle the preview effect.

    1. Dropping a color onto the gradient slider, color creates a new color-point onto slider, immediately next to existing… more

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    12 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi All,

    Thanks for reporting this issue. We understand your problem and investigating this issue from tolerance perspective of gradient widget on screen and slider.  We will require some specific information to investigate the other Gradient Issues, Kindly add your vote on relevant thread for below issues:

    Repeated but not consistent bug: adjusting one gradient causes changes to unrelated gradients on same document. → https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44461230-adjusting-one-gradient-causes-changes-to-unrelated  

    Live preview of gradient tool is prohibitively slow, esp when gradient is anywhere near an existing Effect. → https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44461233-live-preview-of-gradient-tool-is-prohibitively-slo

    Gradient tool on desktop similar to the iPad version! → https://illustrator.uservoice.com/forums/333657/suggestions/46159303

    Thanks for your patience and support!

    Ankit Goyal, Illustrator Team

16. Activate text field for numeric Rotation

    When the numeric rotation dialog is opened - it would be convenient when the text field is active for direct input of the Angle (I think this was the case in earlier versions).

    In Ai19, the dialog is 'dead' - nothing happens when we start typing - whe have to type 5x Tab to get in the field.

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    12 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Anish Kumar responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Thanks
    Anish Kumar
    Illustrator Team

17. Fat bold hidden characters

    I'm tired of muzzy white-space-markers, carriage returns and line breaks.
    Why are theese so fat and ugly?

    18 votes

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator 24.0.1
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
    Warm Regards,
    Ankit Goyal
    Illustrator Team

18. Illustrator 2019 won't quit (thinks a window is open) & all the menus are in disabled state.

    Hello,

    I updated to Illustrator 2019 today, and I have gone to close it down but the option is greyed out in the file menu.
    If I click anywhere it makes the error noise as if I have got an open window.
    This seems to be a glitch with the latest software release.

    Thanks

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    22 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Anjali responded

    I am glad to update that this issue was fixed in 23.1 release.

    Thank you for all the feedback.

19. Unable to retain the last active artboard on switching from another file

    This is related to this issue here, though I'm unable to vote or comment on it. So I'm reposting this issue, because it's still annoying.

    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32101687-zoom-to-arbitrary-artboard-when-switching-between

    When I ⌘+Tilde (~), on certain documents (the setting seems to be saved to a document), it automatically Fits Artboard to Screen on the last artboard of the document. It is confusing, and annoying, and interrupts workflows where I need to move quickly between artboards. Please fix this.

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    30 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

20. Brush won't change to basic

    When drawing in cc 2018 on macOS High Sierra version 10.13.4. Program will not allow me to select basic brush. it defaults to 3pt round or a bristle brush. If I delete that brush it won't allow to draw anything. Need to restart and still won't allow me to select basic brush.

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    15 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards,
    Raghuveer Singh