8094 results found

1. A group with no appearance attributes is treated and marked like it has some

   1. Create two objects (e.g. rectangles)
   2. Group them
   3. Open Appearance panel
   4. Add a stroke to your group
   5. Remove the stroke (with the Delete Selected Item button)
   6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

   If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

   This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid ring' state again.

   This behavior leads to a problem with exporting the group as a vector shapes to PSD format.

   1. Create two objects (e.g. rectangles)
   2. Group them
   3. Open Appearance panel
   4. Add a stroke to your group
   5. Remove the stroke (with the Delete Selected Item button)
   6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

   If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

   This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid… more

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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2. Delete Artboards command can’t be recoded in actions

   You can’t force Illustrator to record a deletion of artboards in an action, whatever method you use — a button in the panel, a panel’s menu, with or without Insert Menu Item workaround.
   How stupid is this.

   EVERYTHING is Illustrator should be recordable.

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3. An action set can’t be dragged into the topmost position

   For some peculiar reason an action set item can’t be dropped at the top of the list in Actions panel, like it’s shown in the GIF attached. To workaround this, you have to put it second, and then put the first one after it.
   Minor, but still a bug.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. You can't import actions by dragging .aia file into Illustrator

   We can run a script by drag-n-dropping it into Illustrator.
   We can open files like this.
   We can’t load an actions set by dropping an .aia file into Ai, even if we snpe the Action panel specifically. We are forced to use the panel’s menu, Load Actions command and the system dialog. Too clunky for the modern times.

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5. Free Distort effect ignores Drop Shadow effect within

   If a Drop Shadow effect is above a Free Distort effect in the Appearance panel (which means the shadow gets applied after the distortion) — it works fine.

   However, if we first have a shadow and then try to distort the object which casts it (the Free Distort is below the Drop Shadow in Appearance) — the vector geometry gets distorted, but the shadow stays orthogonal and immune to the distortion.

   Not a very popular workflow, I know, but still.

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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6. Discover panel’s videos don’t have Full Screen button

   OK, I am a new user and want to use Discover to make some learning.
   Illustrator shows me the video of steps I need to perform.
   How on Earth am I going to view these that small, if I am not familiar with the UI? What good do they make being shrunk like this?

   Also, when you try to see maybe the cog button has something useful, the video covers the menu. Just great.

   And even if you find the 'Read article in a browser' link, it’s somewhere deep below, and you have to scroll all the way down.
   Good job helping new users.

   OK, I am a new user and want to use Discover to make some learning.
   Illustrator shows me the video of steps I need to perform.
   How on Earth am I going to view these that small, if I am not familiar with the UI? What good do they make being shrunk like this?

   Also, when you try to see maybe the cog button has something useful, the video covers the menu. Just great.

   And even if you find the 'Read article in a browser' link, it’s somewhere deep below, and you have to scroll all the way down.
   Good… more

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7. Export for Screens via ExtendScript is slow and appears to have stopped

   Description:
   When I run Export for Screens via ExtendScript, it slows down and looks frozen. The rainbow cursor will appear.

   It actually works, and will finish if I wait long enough. It seems to take about 10 times longer than running it manually from the GUI.

   This is especially noticeable when exporting JPEGs. If the image to be exported is large to some extent, it will hardly progress after the progress bar reaches about 99%. CPU usage will be around 100%.
   Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 157.636 seconds (the weight of each JPEG is 2.9MB).

   If I manually export the same conditions from the GUI, it will finish immediately.
   Example: When exporting 8 1700x1000px artboards at 300ppi, it takes about 2 seconds (the weight of each JPEG is 1.7MB).

   PNG24 is slower than manual, but it doesn't affect as much as JPEG. The CPU usage was around 160%.
   Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 39.376 seconds.

   It happens under the following conditions.
   • At least Illustrator 2020-2022 (24.3.0-26.0.2)
   • At least 2 environments of macOS Monterey 12.0.1 (Apple Silicon) / Big Sur 11.6 (Apple Silicon)
   • At least two models of MacBook Air (Apple Silicon, 16GB memory) / iMac (Apple Silicon, memory unknown)
   • Run via ExtendScript Document.exportForScreens
   • Option JPG 100,300ppi (artboard size is 1700x1000px)
   • Include transparency in artboard

   It doesn't happen under the following conditions, or the delay is not so noticeable.
   • When executed manually from the GUI
   • When the option is set to JPG 100, 72ppi
   • When the option is set to PNG24, 300ppi
   • When removing the transparency from the artboard

   The following items do not seem to have much effect.
   • Whether to start Illustrator with Rosetta. Rosetta makes it even slower

   Expected behavior:
   When I run Export for Screens via ExtendScript, it works as fast as I do via the GUI.

   Document:
   Attachment
   • sample.ai (ai file used for export)
   • exportForScreens.txt (script to execute. Please change the extension to jsx)

   Movie
   https://youtu.be/JNYN2ajyVKY

   === Japanese from here on ===

   ExtendScript経由のスクリーン用に書き出しが遅く，固まる

   説明：
   ExtendScript経由で［スクリーン用に書き出し］を実行すると動作が遅くなり，レインボーカーソルが出て固まったように見えます。実際は動いていて長い時間待てば終わるものの，GUIから手動で実行するのと比べると10倍ほど時間がかかるようです。

   JPEGを書き出すときに顕著です。書き出す画像がある程度大きいと，プログレスバーが99%くらいになった後ほとんど進みません。CPU使用率は100%前後になります。
   例：1700x1000pxのアートボード8枚を300ppiで書き出すとき，かかる時間は157.636秒（できたJPEGの重さは1点につき2.9MB）

   同じ条件の書き出しをGUIから手動で実行すると，すぐに終わります。
   例：1700x1000pxのアートボード8枚を300ppiで書き出すとき，かかる時間は2秒くらい（できたJPEGの重さは1点につき1.7MB）

   PNG24は手動よりは遅いですが，JPEG程大きく影響しません。CPU使用率は160%前後でした。
   例：1700x1000pxのアートボード8枚を300ppiで書き出すとき，かかる時間は39.376秒

   次の条件で起こります。
   • 少なくともIllustrator 2020〜2022(24.3.0〜26.0.2)
   • 少なくともmacOS Monterey 12.0.1(Apple Silicon) / Big Sur 11.6(Apple Silicon)の2環境
   • 少なくともMacBook Air(Apple Silicon, 16GBメモリ) / iMac(Apple Silicon, メモリ不明)の2機種
   • ExtendScriptのDocument.exportForScreens経由で実行
   • オプションJPG 100，300ppi(アートボードサイズは1700x1000px)
   • アートボードに透明効果を含む

   次の条件では起こらないか，遅延がさほど気になりません。
   • GUIから手動で実行したとき
   • オプションをJPG 100，72ppiにしたとき
   • オプションをPNG24，300ppiにしたとき
   • アートボードから透明効果を削除したとき

   次の項目はあまり影響しないようです。
   • IllustratorをRosettaで起動するかどうか。Rosettaにしたらさらに遅くなる

   期待する動作：
   ExtendScript経由で［スクリーン用に書き出し］を実行したとき，GUI経由で行うのと同じくらい速く動きます。

   資料：
   添付ファイル
   • sample.ai（書き出しに使うaiファイル）
   • exportForScreens.txt（実行するスクリプト。拡張子をjsxに変更してください）

   動画
   https://youtu.be/JNYN2ajyVKY

   Description:
   When I run Export for Screens via ExtendScript, it slows down and looks frozen. The rainbow cursor will appear.

   It actually works, and will finish if I wait long enough. It seems to take about 10 times longer than running it manually from the GUI.

   This is especially noticeable when exporting JPEGs. If the image to be exported is large to some extent, it will hardly progress after the progress bar reaches about 99%. CPU usage will be around 100%.
   Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 157.636 seconds (the weight of each… more

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issue is reported to be fixed in 27.8.1.

   Please verify it and comment back!

8. Font Height Options misbehave with rounded fonts

   Recently I started to notice that some of the fonts I use make wrong result when x-height or cap-height is used to set a font size.

   I clearly see that the height is of, by eye and the underlying grid, but Character palette says otherwise. I outline the font, I measure glyphs and I get smaller dimensions.

   Take a look at the file and the picture attached.

   When fonts with straight terminals are used, everything is fine. Visual dimensions match metrics precisely.

   But when a font with rounded terminals is used, like two examples at the bottom, things go weird.

   Here is my idea what is going on.
   Curved glyphs are made with the optical compensations. You can clearly see that with 'o' glyphs. Both top examples have their o-s slightly bigger than the x-height — and that is correct.

   When a font designer makes a vertical terminal rounded, they lower it below the baseline to compensate the lack of weight this rounding causes. If you compare the vertical stem of 'r' with the bottom bar of 'z', you will the that 'r' overshoots the baseline.

   So if you measure a glyph with flat top and bottom, like 'z' (here), you can see that it stands on the baseline, but the x-height is smaller that set 40mm.
   If you measure an 'r' glyph from the bottom overshoot (which is below the baseline) to the top point (notice that it differs form font to font and thus can not be used at all) the result is off again.
   But if you measure from overshoot to the flat top... now it gives 40. And this seems to be what Illustrator does.
   Instead of measuring from the baseline, it starts from an optical compensator some glyphs have and should not be used for the measurement. It takes right metrics, but starts at the wrong, overshoot zero.

   Recently I started to notice that some of the fonts I use make wrong result when x-height or cap-height is used to set a font size.

   I clearly see that the height is of, by eye and the underlying grid, but Character palette says otherwise. I outline the font, I measure glyphs and I get smaller dimensions.

   Take a look at the file and the picture attached.

   When fonts with straight terminals are used, everything is fine. Visual dimensions match metrics precisely.

   But when a font with rounded terminals is used, like two examples at the bottom, things go weird.

   … more

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi All,

   Thanks for reporting the issue .
   We are not able to reproduce this issue in house. ,Kindly provide following info to nail down this issue:

   1)Kindly provide a video recording , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

   Please mention the title of this issue as the subject of the mail.

   Warm regards
   Aishwarya G Gadodia
   Illustrator Team

9. Live shapes loose their controls in Transform panel once they become a part of a compound shape

   If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
   That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

   This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
   Isolation mode does not help.

   A workaround is to release the compound shape each time I need to edit width and height and build it again.
   Another way is to use Dynamic Shapes plugin from AstuteGraphics, which remembers the live state of the path even as a part of a compound shape.

   If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
   That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

   This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
   Isolation mode does not help.

   … more

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   1 comment  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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10. Coordinates label rendering problem in Overprint Preview mode

    1. Open the file and make sure Overprint Preview mode is on (thus GPU is off)
    2. Pick Direct Selection tool, grab the point and move it The gray label with current coordinates get smeared, like the GIF shows.

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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11. Round Corners prevent a narrow bar from transforming

    Please open the file attached.
    Make sure that you have Bounding Box on, and Scale Corners off.

    1. Select any one of the green bars.
    2. Try to make it shorter or longer, using bounding box (that is grab the center marker on the a short side) — works fine.
    3. Select the dark red long bar.
    4. Try to transform in the same manner — and fail. The bar gets only longer, and can't be made shorter (or shorter back).
    5. Make the red bar slightly wider or select the orange bar, it is a wider copy of the red one.
    6. Try to make it shorter. You succeed at first.. But then it bumps into something and refuse to become any shorter.
    7. Make it as short as possible, release the mouse and try to make it shorter again — and get the same behavior as in step 6!

    Now enable scale corners and try to shorten bars again — now it works fine
    (but corners get smaller, which is not what is wanted in the first place).

    Please open the file attached.
    Make sure that you have Bounding Box on, and Scale Corners off.

    1. Select any one of the green bars.
    2. Try to make it shorter or longer, using bounding box (that is grab the center marker on the a short side) — works fine.
    3. Select the dark red long bar.
    4. Try to transform in the same manner — and fail. The bar gets only longer, and can't be made shorter (or shorter back).
    5. Make the red bar slightly wider or select the orange bar, it is a wider copy of the red one.
    6. Try to make… more

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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12. 特定の条件でテキストの中窓部が斜線で塗りつぶされる

    再現方法
    サイズA4で新規アートボードを作成
    「要冷凍」というテキストオブジェクトをサイズ15ptで作成
    このテキストにアピアランス「パスのオフセット：0.05mm」を適用する
    アートボードの座標をX座標 100mm、Y座標 -148mmに変更
    「要冷凍」テキストの座標をX座標 197mm、Y座標 -2.1mmに変更
    文字の塗り潰しが添付画像のようになる（座標は全て左上起点）

    テキストをアウトライン化しても発生する
    どのようなフォントでも発生する
    同じような大きさの複合パスでも発生する
    線幅では発生しない

    以下の環境で確認
    MacOS 10.15.7
    Adobe Illustrator 26.0.1
    Adobe Illustrator 25.4.2
    Adobe Illustrator 24.3

    Windows10 Pro
    Adobe Illustrator 24.3(64bit)

    通常作成される、座標（X0,Y0）のアートボードで、版面左上端にテキストがかかっている場所で発生するようだ。普通こんな位置にテキストは置かないが、アートボードの座標がたまたまY軸方向にマイナス（上）X軸方向100mmの位置にあると、版面の真ん中で発生してしまう。文字というより複合パスで発生しているようである。

    対処方法
    アートボードの座標をリセットして、当該オブジェクトを適当な位置に移動して戻すと解消する。
    必要がなければ線幅で対応する。

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックにご協力いただきありがとございます。

    ご報告いただきました問題につきまして、再現が確認できました。

    「パスのオフセット」効果が適用されている文字の中マド部分の直線と、「Y軸 = 0」のラインが重なる場合に発生するようです。
    簡単に「田」や「A」の字で再現できました。

    今後の開発進捗などはこちらでご報告させていただきます。
    よろしくお願いいたします。

    Illustrator チーム

13. 異なるバージョンで、文字の間に「ー」が出現する

    macOS 10.15.4 Catalina
    Illustrator 2021 v26.0.1

    1　v25.2で、テキストボックス内に「株式会社○○○」と打つ
    2　v26.0.1で開くと、「株式会社ー○○○」のように、テキストに全角ハイフンが現れました。
    (書体：A-OTF 新ゴ Pro)

    --添付データ-----
    「1.ai」→v25.2で保存したデータ

    「2.ai」→「1.ai」をv26.0.1で開いて保存したデータ

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    8 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    こちらの問題が修正された Illustrator 2022（ver.26.0.2）が、製品リリースされました。 みなさん、ご協力ありがとうございました。 こちらのトピックは対応完了とさせていただきます。 コメントはオープンにしておきますので、何か問題がありましたらご報告ください。 よろしくお願いいたします。 Illustrator チーム

14. Export for Screens doesn't remember settings.

    Export for Screen Doesn't remember my settings.
    Every time I restart Illustrator, I have to set again my Export for Screen setting.

    I have project where I want to export few different sizes PNGs and a PDF, so it is getting a bit tedious to set those again every time I restart Illustrator. And of course it doesn't remember Export folder either.

    It really amaze me how Adobe can brake some basic functionality like this.

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    7 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Started (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The latest Beta 29.5 52 should now remember the settings in the Export for Screens dialog and keeps it between sessions. Please try to test it to see if it works as expected for you and comment back.

15. The artboard names and numbers dissapeared in 25.4.1

    I can still see the grey box in the top left corner of the artboards, but the names and numbers are gone. It started when I updated Illustrator to 25.3.1. I thought the issue would be solved in this new update but it is still there

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    11 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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16. Pressure option not showing / grayed out with Wacom tablets/pens

    Wacom pressure not showing on menus illustrator 25.4.1.
    But if I use the Wacom 6d brushes, it have the pressure. But again, if I turn of pressure on Wacom brushes, it goes grey again and I can't turn on again.
    And if I create a brushes from scractch, pressure is greyed out, and I'm using Bir Sur, and can't go back the drivers, like I did on the old machine (Wacom drivers, but there is high Sierra, that support an old drivers) it worked on old driver. But on Big Sur I have not this option. and I already tried with 6.3.43-3 the same problem.

    Wacom pressure not showing on menus illustrator 25.4.1.
    But if I use the Wacom 6d brushes, it have the pressure. But again, if I turn of pressure on Wacom brushes, it goes grey again and I can't turn on again.
    And if I create a brushes from scractch, pressure is greyed out, and I'm using Bir Sur, and can't go back the drivers, like I did on the old machine (Wacom drivers, but there is high Sierra, that support an old drivers) it worked on old driver. But on Big Sur I have not this option. and I already tried… more

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    12 votes

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    11 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

17. Anchor points not displaying with layer color

    My anchor points are not displaying correctly. They are not the layer color and when objects are selected, they are a light gray and barely visible on a white or any color background. I've tried changing the layer color and that doesn't help and have checked any preferences that may have been changed, but still the same issue.
    Specs:
    Illustrator v 25.3.1 on an iMac 27" (late 2012, 2.9GHz Quad Core Intel core i5 with an NVIDIA GeForce GTX 66oM 512 MB graphics)
    Running MAC OS Catalina v 10.15.7
    Please help with any fixes. I've already restarted Illustrator and my computer a few times and no change. This seemed to have started after a recent update to the latest Illustrator version.

    My anchor points are not displaying correctly. They are not the layer color and when objects are selected, they are a light gray and barely visible on a white or any color background. I've tried changing the layer color and that doesn't help and have checked any preferences that may have been changed, but still the same issue.
    Specs:
    Illustrator v 25.3.1 on an iMac 27" (late 2012, 2.9GHz Quad Core Intel core i5 with an NVIDIA GeForce GTX 66oM 512 MB graphics)
    Running MAC OS Catalina v 10.15.7
    Please help with any fixes. I've already restarted Illustrator and my… more

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    12 votes

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    22 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminSaurav Agrawal (Admin, Adobe Illustrator) responded

    This issue arises due to problems with Apple's graphic rendering pipeline on older versions of macOS and has been resolved by Apple in macOS 13 and above. We request you to update your macOS to13 and above to fix this issue.

18. Missing close, minimize, and maximize buttons on Mac

    I use Magnet and whenever I snap the window to the full screen (4K) the maximize, minimize and close buttons all disappear.

    MacOS Big Sur, version 11.3.1
    Adobe Illustrator Desktop (M1 Beta)

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    12 votes

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    10 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. Color Theme Picker works with problems

    After the Adobe Illustrator update (don't know if it was the last one in April 2021 or the previous one) Color Theme Picker in a new version of the Recolor Artwork tool stops working. Not only in my app but in the apps of at least 3 people - different OS, different computers. It just doesn't activate then you click the icon.

    The solution was found but it was very strange - you need to open Adobe Illustrator not directly on your computer but through the Adobe Creative Cloud desktop app. Then Color Theme Picker starts working. And continues to work if you reopen the app directly.

    We've found this solution by chance, 3 people tried to do this and this fixed the issue. But maybe something can be done from the side of developers to avoid such problems in the future.

    Regards,

    After the Adobe Illustrator update (don't know if it was the last one in April 2021 or the previous one) Color Theme Picker in a new version of the Recolor Artwork tool stops working. Not only in my app but in the apps of at least 3 people - different OS, different computers. It just doesn't activate then you click the icon.

    The solution was found but it was very strange - you need to open Adobe Illustrator not directly on your computer but through the Adobe Creative Cloud desktop app. Then Color Theme Picker starts working. And continues to… more

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    8 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. Can't load DxfDwgFileFormat.aip

    CC v25.2. I can't install DxfDwgFileFormat.aip on bootup

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    13 comments  ·  Other...  ·  Delete…  ·  Admin →
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