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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1311 results found

  1. 65 votes
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  2. When exported for screens, pictures that are rotated are extremely pixelated. And 300x300 resolution for PNGs is not big enough.

    When exported for screens, pictures that are rotated are extremely pixelated. And 300x300 resolution for PNGs is not big enough. I am working with letter and A4 formats, it is not convenient to enlarge my artboards every-time I export.

    4 votes
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  3. Unable to Export as PDF using Export for screens

    Unable to export as PDF using Export for screens.

    I am trying to export for screens both JPG and PDF.
    JPG is working as always but the problem is the PDF. \
    I cannot even save one single vector rectangle.

    FYI, I am using MacBook Air M1.
    It worked before.

    What is wrong? cannot work now.
    Help please.

    Thanks

    3 votes
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  4. SVG export for screens not working properly.

    Windows 11 22000.556 / Illustrator 26.1

    Hi there,

    The SVG file exported through "Export for screens" is corrupted when opened with any web browser, Illustrator or Photoshop.

    I managed to export it properly by installing an older version of Illustrator (26.0.3). Previously I tried uninstalling and installing version 26.1, restarting the computer, etc and it didn't work.

    Best,
    Alex

    10 votes
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  5. Export for screens

    I just realised that "Asset Export" doesn't retain the CMYK colour mode. This is a huge problem. All the time I've been exporting the PDF's from my CMYK working colour mode, only to discover that my PDF's have been converted to RGB instead. Why one earth do you do this?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Curse you Adobe!!

    If you don't include the ability to export files as CMYK from Asset Export, then make the darn PDF, JPG, and SVG easier to export!!!!!!!!!

    Why the heck do you have to make things so **** difficult for your users?! I don't understand…

    5 votes
    How important is this to you?
  6. Export for Screens: pre-export settings for PNG and JPG are same, but post-export JPG resolutions vary

    This is odd. I'm in Illustrator 2020 (24.0.1).

    I have a .ai doc open.

    I go to File->Export->Export for Screens...

    Under the Artboards tab, I set up PNGs and JPG 100s, at various scales using Width as the variable. (See Export for Screens Screenshot)

    I hit the Export Artboard button, and am notified of success.

    I go to Bridge to examine the results. (See Adobe Bridge Screenshot)

    The exported PNGs all have resolutions of 72 ppi (expected, good result).

    The exported JPGs have varying resolutions, from 12 to 72 ppi (unexpected, bad…

    10 votes

    We could not reproduce this issue. If you still see this issue happening please provide the below details

    Please share the given details at ShareWithAI@adobe.com
    1) If the issue is reproducible on latest build 25.2.1?
    2) Is multiple AI versions installed in your system? If yes, please share the details.
    3) Some video & Test file for our reference.

  7. Unable to export to SVG using 'Export to Screens'

    I cannot export as SVG using 'Export to Screens', I just get unable to export files error. Only way to do it is 'Save As' SVG and change to SVG 1.0 (1.1 doesn't work).
    Very frustrating!

    Sequoia 15.1.1 - Mac mini M2 Pro
    Illustrator 29.1

    1 vote
    How important is this to you?
  8. No DPI resolution in export file when export for screens

    When export I use export for screen, there is no DPI resolution in the exported files.

    Illustrator 21.1.0 - macOS
    1. Create a new document
    2. Create a simple element like a rectangle with 200 x 200 pixel
    3. Set the document size to 200 x 200 pixel
    4. Export it for screens
    5. Generate 3 diffrent files with the scale factor of 29, 58 and 87 pixel
    6. Save / Export the files
    7. Open the file in preview or Photoshop
    8. You can see that the images doesn't contain any DPI information

    3 votes
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  9. Artboard name - Export for screens bug

    Latest version of CC.
    If you name an artboard with a "/" in the name - when you go to export for srceens and choose artboards - it'll report an error.

    For example an Artboard called Sign In / Registration will produce an error when trying to save the artboard using "Export for Screens".

    2 votes

    This is working as designed.
    Windows has some limitation that is cannot have “/” and several other characters in the name of a file. So we restricted them from being added from Export for Screens dialog( for consistency purpose on both Windows and Macintosh ). Though we can have them from artboards panel but when you will export the artboard (through older route) those will be replaced by a “-”.

    Thanks & Regards
    Nitish Agarwal

  10. Corrupted Mac screenshot exports when using Export for Screens

    When exporting multiple artboards that feature Mac screenshots via Illustrator > File > Export for Screens, the exported screenshot data looks corrupted / distorted. However, using File > Save for Web (legacy) results in a clear export.

    2 votes
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  11. Export for Screens doesn't remember settings.

    Export for Screen Doesn't remember my settings.
    Every time I restart Illustrator, I have to set again my Export for Screen setting.

    I have project where I want to export few different sizes PNGs and a PDF, so it is getting a bit tedious to set those again every time I restart Illustrator. And of course it doesn't remember Export folder either.

    It really amaze me how Adobe can brake some basic functionality like this.

    12 votes
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  12. Export for screens scale problem

    Sometime ago, I entered 0.2x in the scale field in the Export for Screens dialog. Now, in all documents, even if I set the scale to 1, I get the 0.2x scale. Even in new documents! I have even tried to delete the scale definition, it always comes back as 0.2x

    2 votes
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  13. Unable to export to SVG using 'Export to Screens'

    I cannot Export to Screens using SVG - gives an error of 'unable to export following files'. I've tried a simple shape too and that doesn't work! The only way I can do it is to 'save as' SVG and change to SVG 1.0.

    Sequoia 15.1.1 - Mac mini M2 Pro
    Illustrator 29.1

    1 vote
    How important is this to you?
  14. Export for Screens not updating Artboard titles

    I've been copy/pasting my artboards and renaming them to save time.

    I've noticed though that Export for Screens doesn't always update the artboard name, despite the artboard name being changed.

    I've seen this bug a few times now.

    2 votes
    How important is this to you?
  15. Rotated Artboard

    BUG: Some how the artboard is rotated and unable to keep it straight. The entire document is rotated and it is difficult to work that way. Can this be fixed ASAP?

    Mac OS: 11.4 (20F71)
    Illustrator Version 25.3.1

    1 vote
    How important is this to you?
  16. Export for Screens: ImageType PNG - is not recorded as an action

    When i export for screens and select png as export type with a fixed width of 5906 px in my case, then this action is simply not recorded.
    Other image types are recorded (like jpg or svg).

    3 votes
    1 comment  ·  Actions  ·  Admin →
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  17. Image resolution wrong when rotated

    When you place an image into a document the resolution is shown correctly, but if you rotate it, Illustrator continue to consider original pixel width and height as if image was not rotated.
    Example:
    - Import new 800x400px @72dpi image.
    - Illustrator shows correctly 72ppi.
    - Rotate it 90°.
    - Illustrator now shows 144x36ppi, as if image size was 800w x 400h but it was stretched to 400w x 800h (so 800/400 = 2x -> 144 and 400/800 = 0.5x -> 36).

    30 votes
    How important is this to you?
  18. SVG export for screens distorted

    Vectors getting quite distorted creating SVGs of logos even with 5 decimal places and no minify. I've had to copy and paste into Sketch then export SVGs from there, not ideal at all.

    7 votes
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  19. .TIF are distorted when placed and rotated in AI

    There is a bug in Illustrator 22.0.1 that distorts placed .tif files that are rotated. It is not just a display issue, but actually distorts the placed .tif image when I export my art to all file types. Attached is a before and after screen shot of what I am experiencing, using a bitmap .tif as a texture placed over my vector art. The two .tif files are the same, one just rotated 90°.

    3 votes
    How important is this to you?
  20. Illustrator exporting to PDF - PDF misaligned (slightly rotated)

    .AI file is aligned but when exported to Acrobat PDF, the file is misaligned (slightly rotated). Illustrator .AI file and exported PDF (illustrator default( attached.

    2 votes
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